How to Fix the 'No More Prompts' Error in AI Applications
Question details
The user is unable to submit new requests to an AI application due to a 'No more prompts' error, despite having no active generation tasks.

- Product
- AI Applications (Bing/Third-party)
- Device & OS
- not provided
- Scenario
- Attempting to submit a new text or image prompt to an AI generator.
- Observed behavior
- The application blocks the request and displays a 'no more prompts can be submitted' message even when the creation queue appears empty.
Verify the exact name and website URL of the AI application you are using to determine whether the issue stems from a Microsoft service like Bing or a third-party tool.
Clear Stuck Creations and Refresh the Application
This solution helps resolve temporary server synchronization issues where the AI app thinks a prompt is still processing.
Often, a 'No more prompts' error occurs because a previous request is stuck in the background, causing the server to assume your queue is full. Clearing your session and waiting can resolve this.
Press Ctrl + F5 (Windows) or Cmd + Shift + R (Mac) to bypass your browser cache and reload the AI application's current state from the server.
Navigate to the 'History', 'My Creations', or 'Recent' tab in the app to see if any previous prompts are marked as 'Processing' or 'Loading'.
If a task is stuck, wait 10 to 15 minutes. Most AI services have an automatic timeout feature that will eventually clear stuck background processes.

Contact the Specific AI Service Support
If the error persists, the issue is likely tied to your specific account limits or a backend bug on the service provider's end.
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Frequently Asked Questions
Does this 'No More Prompts' error come from Microsoft Office?
No. This error is typically generated by a specific web-based AI application (like Bing Image Creator or a third-party site), not your local Microsoft Office suite.
Why does Bing say I have active creations when I don't?
This happens when there is a synchronization issue between your browser and the AI servers. A previous prompt may have timed out or gotten stuck in the backend processing queue.
Can I bypass the prompt limit by clearing my browser cache?
If the error is due to a visual glitch on your browser, clearing the cache or performing a hard refresh might help. However, if your account has genuinely hit a service limit, clearing the cache will not bypass it.




