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How to Request Promotional Materials for Microsoft OneNote

Maira Mehtab Sep 22, 2026 869 views

Question details

An educator is seeking official promotional materials, such as flyers, pamphlets, or videos, to use in a presentation about using OneNote in classes.

Product: Microsoft OneNote
Device & OS: not provided
Scenario: Preparing for an educational presentation to showcase the benefits and features of Microsoft OneNote to students or faculty.
Observed behavior: The user requires official Microsoft promotional assets to enhance their educational presentation but does not know how to obtain them.

Before you start

Before submitting a request, check with your school's IT or administrative department to see if they already have access to official Microsoft Education marketing toolkits.

Solution 1Recommended

Contact Microsoft via the Microsoft 365 Business Support Page

Administrators can directly request promotional materials by creating a support ticket through the Microsoft 365 admin center.

The most direct method to request official promotional assets like pamphlets or videos is through official business support channels. Please note that the Microsoft Community forum team primarily handles software troubleshooting and cannot fulfill requests for promotional materials.

Access the Support Page

Navigate to the Microsoft 365 business support contact page at learn.microsoft.com/en-us/microsoft-365/admin/contact-support-for-business-products.

Log In as an Administrator

Submit a Support Request

Create a new support request detailing your need for OneNote promotional materials, such as flyers or educational videos, for your class presentation.

Administrator Privileges Required: You must be a Microsoft 365 administrator to create a support request through this portal. Standard user accounts will not have access.

Solution 2

Request Assistance from Your University Administrator

If you do not have administrative access, you must ask your IT department to submit the request to Microsoft on your behalf.

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Frequently Asked Questions

Can the Microsoft Community forum provide OneNote promotional materials?

No, the Microsoft Community forum team primarily handles technical troubleshooting for Microsoft 365 and Office products. Requests for promotional materials must be made through official support requests.

Why can't I access the Microsoft 365 business support page?

The business support page is restricted to Microsoft 365 administrators. If you are an educator or a standard user, you will not have permission to access the portal and must contact your IT department instead.

What if my university IT department cannot contact Microsoft?

If your IT department cannot assist, you can explore the official Microsoft Education website, where Microsoft often hosts publicly available digital toolkits, brand assets, and marketing templates for educators.

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