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Will Resetting Clipchamp Delete Projects? How to Safely Reset
Question details
The user wants to know if resetting the Clipchamp desktop application will delete their active video projects and how to safely perform a reset to fix export errors.
- Product
- Clipchamp
- Device & OS
- Windows
- Scenario
- Attempting to fix exporting freezes or crashes by resetting the Clipchamp app without losing local video project data.
- Observed behavior
- The Clipchamp desktop app freezes or crashes during the export process, prompting the user to repair or reset the app, which raises concerns about local project deletion.
Before resetting the application, always manually back up your project files and source media (videos, images, and audio) to a separate folder, as resetting removes local app data and may unlink your files.
Safely Reset the Clipchamp Desktop App
Use the Windows Settings menu to reset the app to clear out corrupt cached data while minimizing the risk of permanent project loss.
Resetting the application will clear its local app data, which helps fix exporting glitches. While the reset itself doesn't permanently delete your cloud-synced project data, it will remove local cached references. You may need to reopen your projects and manually relink your original source files once the reset is complete.
Click the Windows Start menu, open 'Settings', navigate to the 'Apps' section, and select 'Installed apps' or 'Apps & features'.
Scroll through the app list to find 'Clipchamp'. Click the three dots icon next to it and choose 'Advanced options'.
Scroll down to the Reset section and click the 'Reset' button. Confirm your choice if a secondary prompt appears.
Reopen the Clipchamp app, sign back into your account, and open your project. If prompted with missing file warnings, click the warnings to browse your computer and relink your backed-up source media.
Alternative System Fixes for Exporting Crashes
If resetting the app does not resolve the exporting issue, perform these system-level optimizations to ensure Clipchamp can process your video.
Enhance Your Daily Productivity with WPS Office
While Clipchamp handles your video editing needs, managing scripts, storyboards, and project schedules requires a reliable office suite. WPS Office is a free, lightweight, and incredibly powerful alternative to Microsoft Office that keeps your system running fast.
Frequently Asked Questions
Does Clipchamp save video projects locally or in the cloud?
Clipchamp saves your project structure and timeline data in the cloud, but it relies heavily on your locally stored media files. If you move, rename, or delete your local files without using the 'Content backup' cloud feature, the project will break and display missing file errors.
How do I fix missing files in Clipchamp after resetting the app?
When you reopen your project after a reset, Clipchamp may show a 'Locate file' prompt on missing media. Click this prompt, browse your local computer files, and select the original media you backed up to instantly restore the link.
Is troubleshooting different if I use the browser version of Clipchamp?
Yes. If you use Clipchamp in a web browser, resetting the desktop app is unnecessary. Instead, try refreshing the webpage, disabling browser extensions (like ad-blockers), clearing your browser cache and cookies, or simply restarting your browser to fix export issues.
