PDF Editing Issues

Fix Adobe Acrobat Fill and Sign Not Remembering Saved Signatures

Phi Hung Vo Oct 23, 2026 869 views

Question details

The user needs to fix an issue where Adobe Acrobat fails to save or display previously used signature images in the Fill and Sign tool.

How to Fix Acrobat Fill and Sign Not Remembering Saved Signatures

Product: Adobe Acrobat 2017 and Acrobat DC
Device & OS: not provided
Scenario: Attempting to reuse a previously saved signature image to sign a PDF document using the Fill and Sign feature.
Observed behavior: The saved signature image is missing or fails to display after the user selects Save Signature and Apply.

Before you start

Ensure you have the original image file of your signature (.png or .jpg) saved in an easily accessible folder, as you may need to re-add it to your PDF software during troubleshooting.

Solution 1Recommended

Restart Devices and Install Acrobat Updates

Restarting the system and applying the latest software patches can resolve temporary memory glitches preventing Acrobat from loading saved signatures.

Software updates often contain bug fixes for signature and form-filling features. Ensuring Acrobat is fully updated is the best first step to resolve this issue.

Restart Computer

Close Adobe Acrobat completely and restart your computer to clear any temporary application glitches.

Check for Updates

Open Adobe Acrobat, click on 'Help' in the top menu bar, and select 'Check for Updates'.

Install Updates

If an update for Acrobat DC or Acrobat 2017 is available, follow the on-screen prompts to install it, then restart the application.

Re-add the Signature

Open a PDF, go to the Fill & Sign tool, and add your signature image again. Save the document and re-open it to test if the signature is now remembered.

Restart Devices and Install Acrobat Updates

Check Release Notes: You can review the Acrobat release notes on Adobe's official website to see if specific Fill & Sign bugs were addressed in the latest patch.

Solution 2

Temporarily Disable Protected View

Acrobat's enhanced security settings can sometimes block the application from accessing locally saved signature data.

Sign PDFs seamlessly with WPS Office

Use WPS Office to Reliably Save and Apply PDF Signatures

If your current PDF software fails to remember your signatures, switch to WPS Office. Its built-in PDF editor provides a highly reliable Fill and Sign tool that securely saves your custom signatures for seamless reuse across all your documents.

1. Open PDF in WPS Office: Launch WPS Office and open the PDF document you need to sign.
2. Access the Sign Tool: Navigate to the 'PDF Edit' or 'Insert' tab on the top ribbon and click on 'Sign'.
3. Create a New Signature: Click on 'Create Signature'. You can choose to type your name, draw your signature, or import a saved image file.
4. Save for Future Use: Ensure the 'Save signature' checkbox is ticked, then click 'OK' to apply it to your document.

Reliably saves multiple signature images for instant accessFully compatible with Microsoft Office formats (Word, Excel, PowerPoint) and Adobe PDFFree, lightweight, and fast document processingCreate signatures by typing, drawing, or importing an image easily

microsoft office alternative - wps office

Frequently Asked Questions

Why did my saved signature disappear in Acrobat?

Saved signatures can disappear due to corrupted preference files, recent software updates that reset custom settings, or strict security features like Protected View blocking access to local application data.

How do I create a new signature in Acrobat Fill and Sign?

Open your PDF document, select the Fill & Sign tool from the right pane, click the 'Sign' icon at the top, and choose 'Add Signature'. You can then type, draw, or select an image of your signature.

Can I use an image file for my PDF signature?

Yes, most modern PDF editors, including Adobe Acrobat and WPS Office, allow you to upload standard image formats like .jpg or .png representing your handwritten signature to use directly on digital documents.

PDF Troubleshooting