'%3e%3cpath%20d='M8%200C12.4183%200%2016%203.58172%2016%208C16%2012.4183%2012.4183%2016%208%2016C3.58172%2016%200%2012.4183%200%208C0%203.58172%203.58172%200%208%200ZM11.6162%204.38379C11.2257%203.99337%2010.5927%203.99338%2010.2021%204.38379L8%206.58594L5.79785%204.38379C5.40732%203.99334%204.77429%203.99329%204.38379%204.38379C3.99331%204.77429%203.99335%205.40733%204.38379%205.79785L6.58594%208L4.38379%2010.2021C3.99348%2010.5927%203.99341%2011.2257%204.38379%2011.6162C4.77426%2012.0066%205.40734%2012.0065%205.79785%2011.6162L8%209.41406L10.2021%2011.6162C10.5927%2012.0066%2011.2257%2012.0067%2011.6162%2011.6162C12.0067%2011.2257%2012.0066%2010.5927%2011.6162%2010.2021L9.41406%208L11.6162%205.79785C12.0066%205.40735%2012.0066%204.77429%2011.6162%204.38379Z'%20fill='%23080E17'%20fill-opacity='0.46'/%3e%3c/g%3e%3cdefs%3e%3cclipPath%20id='clip0_3761_713'%3e%3crect%20width='16'%20height='16'%20fill='white'/%3e%3c/clipPath%3e%3c/defs%3e%3c/svg%3e)
Fix Android PDF Sharing to Tradify Not Working in Adobe Acrobat
Question details
Users are unable to share or upload PDF files from Adobe Acrobat Reader to the Tradify job management application on Android devices.
- Product
- Adobe Acrobat Reader, Tradify
- Device & OS
- Android
- Scenario
- Attempting to send PDF documents for job approval and sign-off by sharing them to the Tradify cloud system from a mobile device.
- Observed behavior
- The Tradify app does not appear in the Android sharing options, or the PDF fails to transfer correctly after updating Acrobat Reader.
Ensure that your Android device is connected to a stable internet connection and check if you are able to share other file types to the Tradify app successfully.
Update Adobe Acrobat Reader to the Latest Version
Updating the application resolves known compatibility bugs with the Android share sheet introduced in previous versions.
Software updates often contain patches for sharing mechanisms. Updating to version 18.4.1 or later restores the ability to send PDFs directly to third-party apps like Tradify.
Navigate to the home screen of your Android device and open the Google Play Store app.
Type 'Adobe Acrobat Reader' in the search bar at the top and select the official application from the results.
Tap the 'Update' button. If you only see an 'Open' button, your app is already on the latest version.
Once the update is complete, open your PDF file and attempt to share it to Tradify again.
Report the Issue to Support with Diagnostics
If updating does not resolve the sharing failure, providing specific device details to support will help them investigate further.
Use WPS Office to Share PDFs on Android
If your current PDF reader fails to share documents, you can use WPS Office as a reliable alternative to easily open, manage, and share your PDF files directly to Tradify via the native Android share menu.
- 1. Install WPS Office: Download and install the WPS Office app from the Google Play Store.
- 2. Open your PDF: Launch WPS Office and locate your PDF file in the document manager, then tap to open it.
- 3. Access the share menu: Tap the 'Share' icon in the bottom toolbar and select 'Share as File'.
- 4. Share to Tradify: Select the Tradify app from the Android share sheet to upload your PDF to the job system.
Frequently Asked Questions
Why is Tradify missing from my Android share options?
This usually happens when the source application has a temporary bug interacting with the Android share sheet, or if the target app needs an update. Updating both your PDF reader and the Tradify app generally restores the missing share targets.
How do I find my Android operating system version?
Go to your Android device's Settings, scroll to the bottom, and tap 'About Phone' or 'About Device'. Look for 'Software Information' to find your specific Android Version number.
Can I use a different PDF viewer to share files to Tradify?
Yes. If your current application is experiencing a bug, you can install an alternative PDF viewer like WPS Office to open the file and successfully share it to Tradify or any other cloud system.
