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Fix Cannot Print PDF After Acrobat Update on Windows 10
Question details
The user is unable to print PDF documents after installing the Adobe Acrobat or Reader version 19.008.20071 update.
- Product
- Adobe Acrobat / Adobe Reader
- Device & OS
- Windows 10
- Scenario
- Attempting to print PDF files after performing a recent software update on the PDF viewer.
- Observed behavior
- PDF files fail to print entirely after the update without any clear indication of file corruption, while other non-PDF file types continue to print successfully.
Ensure your printer is powered on, properly connected to your Windows 10 computer, and set as the default printer in your system settings before troubleshooting the software issue.
Update to the Latest Version and Isolate the Issue
Software patch releases occasionally contain bugs that are quickly resolved in subsequent minor updates. Checking for the absolute latest version is the best first step.
Software updates like version 19.008.20071 might introduce unexpected compatibility issues with certain Windows 10 print spoolers. Adobe frequently releases follow-up patches to address these exact bugs.
Launch Adobe Acrobat or Adobe Acrobat Reader on your Windows 10 computer.
Navigate to the top menu bar, click on 'Help', and select 'Check for Updates' from the drop-down menu.
Follow the on-screen prompts to download and install any newer patches that are available.
Restart your computer and attempt to print the PDF again to see if the issue is resolved.
Use the 'Print as Image' Workaround
If the PDF contains complex fonts or graphical elements that the updated software is struggling to process, printing the document as an image bypasses these processing errors.
Print Your PDF Files Instantly with WPS Office
If your current PDF viewer is failing after an update, you can easily bypass the error by opening and printing your PDF files using the built-in PDF reader in WPS Office without any complex troubleshooting.
- 1. Install WPS Office: Download and install WPS Office on your Windows 10 computer.
- 2. Open your PDF: Right-click the PDF file that refuses to print, select 'Open with', and choose 'WPS Office'.
- 3. Access the Print menu: Once the PDF is open, click the 'Print' icon on the top toolbar or press Ctrl + P on your keyboard.
- 4. Print the file: Choose your printer, select your preferred layout settings, and click 'Print' to successfully print the document.
Frequently Asked Questions
Why did my PDF stop printing after a Windows or Acrobat update?
Software updates can sometimes introduce bugs, alter default printer drivers, or change security settings that interfere with the spooling process of complex PDF files.
Can a corrupted PDF cause printing issues?
Yes. If a PDF file is corrupted or contains damaged fonts, it will fail to print. You can test this by trying to print a different PDF to see if the problem is isolated to one specific document.
Does rolling back the Adobe update fix the printing error?
Reverting to a previous version of Adobe Acrobat or Reader can serve as a temporary workaround until a new patch is released to resolve the bug in the problematic version.
Are there free alternatives to print my PDF if Adobe isn't working?
Yes, you can use alternative applications like WPS Office or even modern web browsers like Google Chrome or Microsoft Edge to open and print your PDF files without relying on Adobe software.
