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Fix SD Card Directories Missing from Local Tab in Adobe Acrobat Reader
Question details
The user is unable to view SD card directories under the Local tab in the app, preventing quick access to stored files.
- Product
- Adobe Acrobat Reader
- Device & OS
- not provided
- Scenario
- Attempting to browse and open PDF files stored on an external SD card through the app's default Local tab after a recent reinstallation.
- Observed behavior
- The app successfully displays files stored on internal storage but fails to show directories or files from the SD card under the Local tab.
Ensure that your SD card is properly mounted and recognized by your device's native file manager before attempting to access files within the application.
Use the Floating Action Button to Browse SD Card Paths
Bypass the empty Local tab by manually navigating to your SD card directories using the app's floating action button.
This is the official workaround recommended for instances where the Local tab fails to index external storage directories. It allows direct access to the file system path.
Open Adobe Acrobat Reader on your device.
Locate and tap the floating red action button, usually found at the bottom right corner of the screen.
Select the option to browse files, then manually navigate through your file system to locate the SD card storage path and select your PDF.
Verify Application Storage Permissions
Ensure the application has the necessary permissions to read external storage devices.
Easily Access All Your PDFs with WPS Office
Avoid missing directories and SD card reading issues entirely. WPS Office automatically scans both your device's internal storage and your SD card, allowing you to seamlessly view, edit, and manage PDF documents without manual navigation.
- 1. Install WPS Office: Download and install WPS Office from your device's official app store.
- 2. Launch and Grant Permissions: Open WPS Office and allow the required storage permissions when prompted so the app can scan for your files.
- 3. Access the PDF Tab: Tap on the 'PDF' filter at the top of the home screen to automatically list all PDFs found on your device and SD card.
- 4. Browse Manually (Optional): If you prefer folder navigation, tap 'Open', select 'SD Card', and browse directly to your files without missing directories.
Frequently Asked Questions
Why did my SD card directories disappear after reinstalling Adobe Acrobat Reader?
Reinstalling the app may reset storage permissions or trigger a known directory scanning issue within the app, preventing it from properly indexing and displaying SD card folders in the Local tab.
How do I open PDF files if the Local tab is completely empty?
You can use the app's floating red action button to manually browse your device's file system, or simply locate the PDF directly using your device's built-in file manager and choose to open it with your PDF reader.
Does WPS Office support reading PDF files stored on an SD card?
Yes, WPS Office fully supports external storage. It can automatically scan both your internal storage and SD card for PDF files, making them easily accessible from the main interface.
How do I fix storage permission issues preventing apps from seeing my SD card?
Go to your device's Settings, find the application manager, select the specific app experiencing the issue, tap on 'Permissions', and ensure that 'Storage' or 'Files and Media' permissions are fully granted.
