How to Migrate Files from Retiring Acrobat Workspaces to Cloud Storage
Question details
The user needs to understand the difference between Acrobat.com and Workspaces accounts, and requires instructions on how to access and migrate files before the Workspaces service is officially retired.

- Product
- Adobe Acrobat Workspaces
- Device & OS
- not provided
- Scenario
- Migrating PDF documents and files from a retiring cloud storage service to an active, supported cloud platform.
- Observed behavior
- The Acrobat Workspaces service is shutting down, requiring users to manually export their files and move them to an active service like Acrobat.com to maintain continued access.
Ensure you have your Acrobat Workspaces login credentials handy and a stable internet connection to successfully download large batches of PDF files without interruption.
Bulk Download Files from Workspaces and Upload to Acrobat.com
Use the built-in bulk download feature in Workspaces to save your files locally, then upload them to your free Acrobat.com cloud account for uninterrupted access.
Acrobat.com and Acrobat Workspaces are completely separate services. While Workspaces is being retired, Acrobat.com remains active for cloud storage, file organization, downloading, and printing. To prevent data loss, you must transfer your files manually.
Navigate to the Acrobat Workspaces login page and sign in using your existing Adobe account credentials.
On your Workspaces dashboard, locate and click the prominent red download button designed specifically to let you download all your stored files at once.
Choose a secure local folder on your computer to save the downloaded archive. If the files are compressed in a ZIP format, extract them before proceeding.
Navigate to cloud.acrobat.com, sign in with your free Adobe account, and use the upload function to transfer your saved files for continued secure storage.

Store and Manage Your Migrated PDF Files Securely with WPS Office
If you are looking for a reliable, comprehensive new home for your downloaded PDF documents, WPS Office provides integrated cloud storage alongside advanced PDF editing tools to keep your workspace organized.
- 1. Download and Install WPS Office: Download WPS Office for free from the official website and create a WPS account to unlock your complimentary cloud storage space.
- 2. Access WPS Cloud: Launch the WPS Office application and click on the 'WPS Cloud' tab from the main left-hand navigation panel.
- 3. Upload Your Migrated PDFs: Click the 'Upload' button, select the PDF files you previously downloaded from your retired cloud service, and sync them securely to WPS Cloud.
- 4. Organize and Edit: Create custom folders to easily organize your document library, and double-click any PDF file to instantly open and modify it in the built-in WPS PDF editor.

Frequently Asked Questions
What is the difference between Acrobat.com and Acrobat Workspaces?
Acrobat.com is Adobe's current, active free cloud service designed for storing, organizing, and printing files. Workspaces is a separate, legacy service that is officially being retired and will no longer host files.
Will I automatically lose my files when Workspaces shuts down?
Yes, if you do not download your files before the final retirement date, they may be permanently deleted. You must log in and use the bulk download option to save them locally before the deadline.
Can I automatically transfer my Workspaces files directly to another cloud service?
No, there is no direct cloud-to-cloud transfer tool available for this retirement. You must first download the files to your computer's local drive using the bulk download button, and then manually upload them to Acrobat.com, WPS Cloud, or another storage provider.




