How to Recover an Unsaved Document in Adobe Acrobat DC Pro
Question details
The user wants to know if it is possible to recover a PDF document in Adobe Acrobat DC Pro that was closed without saving.

- Product
- Adobe Acrobat DC Pro
- Device & OS
- not provided
- Scenario
- The user accidentally closed a working PDF document without saving the changes and needs to retrieve the lost file.
- Observed behavior
- The unsaved changes or the newly created PDF file is missing from the application, and the user is unable to locate the document locally.
Before attempting recovery, ensure you have an active internet connection and the login credentials for the exact Adobe account you were using when the file was closed.
Check Adobe Document Cloud for Auto-Uploaded Files
If you were signed into your Adobe account, the application may have automatically synced your document to Adobe Document Cloud.
By default, if a file is saved or worked on within the Acrobat application while signed in, it might automatically upload to Adobe Document Cloud. Checking this cloud storage is the most reliable way to find your missing document.
Open Adobe Reader or Adobe Acrobat DC Pro on your device and sign in using the same Adobe account you were using before the document was lost.
Navigate to the 'Home' tab and click on 'Document Cloud' or 'Adobe Cloud Storage' from the left-hand menu.
Browse the list of recently synced files. If your file was automatically uploaded, it will appear here. Click to open it and immediately go to File > Save As to save a local copy to your computer.

Check the Recent Files List
Review your recent files list within Acrobat to see if the file path was temporarily cached.
Use WPS Office for Reliable PDF Editing and Auto-Backup
To prevent future data loss from unsaved files, consider using WPS Office. It is a powerful, lightweight, and free alternative to Microsoft Office and standalone PDF editors, offering robust auto-backup features to ensure your PDF edits and office documents are always safe.
- 1. Download and Install WPS Office: Visit the official WPS Office website to download and install the free software on your device.
- 2. Open Your PDF: Launch WPS Office, click 'Open', and select your PDF file to start reading or editing.
- 3. Enable Auto-Backup: Go to Menu > Settings > Backup Setting to ensure your auto-backup and smart backup features are active.

Frequently Asked Questions
Does Adobe Acrobat DC Pro have an AutoSave feature?
Yes, Adobe Acrobat has an AutoSave feature. You can configure it by going to Edit > Preferences > Documents, and checking 'Automatically save document changes to temporary file every X minutes'. However, if the program is closed normally without saving, this temporary file is usually deleted.
Where does Acrobat store temporary files on Windows?
Acrobat generally stores temporary files in your user AppData folder (e.g., C:\Users\<YourUsername>\AppData\Local\Adobe\Acrobat\). These files are strictly temporary and are typically unreadable outside the application or permanently erased when you close the app.
Can I recover a deleted file from Adobe Document Cloud?
If you intentionally deleted a file from Adobe Document Cloud, it might be recoverable if it is still in the 'Deleted' folder or trash bin of your cloud account. If permanently deleted from there, it cannot be recovered.




