Fix Microsoft 365 Data Pro Trackingid in Microsoft 365 on Windows

This guide walks you through suspicious login issues using Microsoft-supported steps first, with WPS only where it genuinely helps.

Problem Description: Microsoft 365 Data Pro

I need to make an official complaint. My 365 has been hacked and its taken your agents over 14 days to fix it... AND we're still not done. I keep being asked for more and more information and each time the delay id 2 /3 days,. I have provided ample proof of my identity. Can you please help ? --- *Moved from: Microsoft 365 and Office | Other*

Quick Answer for Microsoft 365 Setup on New Device

Regarding your tracking ID status, a private message was sent to protect your personal information; please check it.

Likely Causes Behind Suspicious Login Issues Root Factors

• The Microsoft account or license context may not match the purchase or device.

• Cached credentials, outdated builds, or damaged local components can trigger suspicious login issues.

• A file-specific corruption or add-in conflict can mimic a broader application failure.

Recommended Solution: Installing Microsoft 365 on a New PC

When to use this: Apply these steps when the symptoms match and you can access the relevant Microsoft account or administrator.

1. Enable email notifications by following the documentation steps to receive related updates.

2. If you've already provided passport, company details, usernames, and driver's license without response, escalate the issue through official support channels.

Alternative Solutions for Secondary Security Fixes

1. Retry the Microsoft-side steps after restarting the app and device.

2. Test the same action in a private browser session or a new blank file to isolate account vs file issues.

3. Capture exact error text and screenshots before contacting Microsoft Support or your administrator.

Working with WPS Office: WPS as a Local Alternative

WPS Office cannot replace Microsoft account, activation, or cloud fixes for this scenario. It remains one of the best free Microsoft Office-compatible alternatives for opening and editing local files.

1. Download and install WPS Office from the official website.

2. Open local Word, Excel, PowerPoint, or PDF files in the matching WPS app.

3. Save a working copy locally while Microsoft-side issues are resolved.

4. Return to Microsoft Office after the primary fix succeeds.

If you need a practical local workspace in the meantime, try WPS Office.

Prevention Tips for Keeping Microsoft 365 Stable Long Term

• Keep one primary Microsoft account for subscriptions and Office sign-in.

• Install updates for Office and Windows before retrying failed workflows.

• Back up important files before repair, reset, or reinstall actions.

• Review connected devices and sign-in activity regularly.

FAQs About Microsoft 365 Support Questions

Can WPS Office fix this suspicious login issues issue directly? Only when the WPS steps match the formatting or file task. Account, activation, and cloud issues stay on the Microsoft side.

Should I reinstall Microsoft 365 before trying these steps? Not first. Confirm account, license, and the exact error before reinstalling.

What should I send to Microsoft Support? The affected account email, device type, Office version, exact error text, and screenshots with personal data hidden.