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Fix Windows MDM Provisioning Account Removed Notification
Question details
Users need to understand why they are receiving a system notification stating their workplace account was removed by an MDM provisioning account, despite normal connectivity.
- Product
- Windows 10 / Windows 11
- Device & OS
- Windows
- Scenario
- Working on a company-managed or BYOD Windows device connected to a Microsoft 365 work or school account.
- Observed behavior
- A Windows notification unexpectedly appears stating "The MDM provisioning account has removed your workplace account from your device," even when no manual changes have been made and the account still appears active in settings.
Before attempting any troubleshooting, verify your current account status by navigating to Windows Settings > Accounts > Access work or school to see if your organization's account is still actively listed.
Disregard the Expected Deprecation Notification
Safely ignore the message as it is a known, automated behavior resulting from Microsoft retiring Windows Information Protection (WIP).
Microsoft is officially ending support for Windows Information Protection (WIP) without enrollment. As a result, Microsoft has started a backend process to deregister devices that are using WIP without Microsoft Intune enrollment.
When the server automatically unregisters your device, it triggers this notification. This is an expected system behavior and does not mean your Microsoft 365 account was actually deleted, nor does it indicate a security breach.
Clear the notification from your Windows Action Center. No action is required on your part if your daily applications still function normally.
Open a company-managed application (like Outlook or Teams) to confirm you are still authenticated and can access company resources.
Review Intune and Message Center (For IT Admins)
IT administrators should verify their tenant's deregistration timeline to anticipate when users will see this notification.
Raise a Support Ticket for Access Loss
If the notification is accompanied by a genuine loss of access to business applications, escalate the issue to Microsoft Support.
Maintain Productivity with WPS Office During IT Migrations
Enterprise IT policies like MDM and WIP can sometimes cause frustrating notifications or sync issues on personal devices. If you want a lightweight, offline-capable productivity suite that doesn't rely on complex backend cloud provisioning, consider WPS Office.
- 1. Download the Installer: Visit the official WPS Office website and download the free installation file for Windows.
- 2. Install WPS Office: Run the setup file and follow the standard installation prompts to complete the setup in minutes.
- 3. Open Your Files Offline: Launch the application and instantly open your existing Office documents directly from your local drive.
Frequently Asked Questions
Does the 'MDM provisioning account removed' message mean I lost my job or company access?
No. This message is simply a technical notification indicating that Microsoft is retiring an old security feature (Windows Information Protection) on the backend. Your actual Microsoft 365 work account and employment status are completely unaffected.
Why do I see this notification if my IT admin didn't change any settings?
Microsoft is automatically deregistering devices from WIP on their servers globally. This means the change is initiated directly by Microsoft's automated systems, not by a manual action from your company's IT administrator.
How can I double-check if my work account is still linked to my Windows PC?
You can verify your connection by pressing the Windows key, typing 'Settings', navigating to 'Accounts', and clicking on 'Access work or school'. Your company account should still be listed as connected.
Can an IT administrator disable this specific Windows notification?
Unfortunately, Microsoft pushes this system notification directly to devices as they are deregistered from the WIP service. There is no standard toggle in Microsoft Intune to silently suppress this specific end-of-support alert.
