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Security Policy Errors

How to Fix Microsoft Defender VPN Require Encryption Connection Errors

Rana GarciaRana Garcia Oct 1, 2026 868 views

Question details

The user is unable to connect to the Microsoft Defender VPN due to a required encryption error, requiring proper organizational server configuration.

Fix Microsoft Defender VPN Require Encryption Connection Issues
Product
Microsoft Defender
Device & OS
not provided
Scenario
Attempting to establish a secure VPN connection using Microsoft Defender's built-in VPN capability.
Observed behavior
The connection fails with a prompt indicating that encryption is required, which usually happens because the user is attempting to use the enterprise identity feature as a standalone consumer VPN.
Before you start

Determine whether you are attempting to configure an enterprise network environment or looking for personal internet privacy, as Microsoft Defender VPN is not a standalone consumer VPN service.

Solution 1Recommended

Configure Enterprise VPN and RADIUS Integration

Use this solution if you are an IT administrator configuring Microsoft Defender for Identity in a supported organizational environment.

Microsoft Defender's VPN feature is designed to integrate with a VPN server to monitor and protect against identity-based attacks. It requires a specific organizational setup rather than simply toggling a switch.

1
Verify Supported VPN Server

Ensure that your organization is using a supported enterprise VPN server that is capable of processing RADIUS accounting.

2
Configure RADIUS Accounting

Access your VPN server settings and configure it to forward RADIUS accounting messages directly to the Microsoft Defender for Identity sensor.

3
Enable VPN Integration in Defender Portal

Log in to the Microsoft 365 Defender portal, navigate to the VPN integration settings, and input the shared secret that matches the configuration on your VPN server.

Configure Enterprise VPN and RADIUS Integration
License Requirements: Confirm that your tenant possesses the required Microsoft Defender for Identity licenses and administrative permissions before modifying these settings.
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Frequently Asked Questions

Is Microsoft Defender VPN a free service for personal use?

No, Microsoft Defender VPN integration is not a general-purpose consumer VPN. It is an enterprise security feature designed to monitor and protect organizational VPN connections from identity-based attacks.

Why does Microsoft Defender say encryption is required when I try to connect?

This error occurs because the Defender VPN feature is expecting to communicate with an organizational VPN server equipped with specific RADIUS accounting configurations and shared secrets, which are missing in your setup.

Where do I find the VPN shared secret for Microsoft Defender?

The shared secret is a security key established between your organization's VPN server and the Microsoft Defender for Identity sensor. It must be manually configured by an IT administrator in both the VPN server settings and the Microsoft 365 Defender portal.