How to Remove an Employer Administrator Account from a Personal Computer
Question details
The user needs to remove a persistent employer account from their personal PC that keeps taking over Microsoft Teams.

- Product
- Microsoft Teams
- Device & OS
- Windows, macOS
- Scenario
- Attempting to use Microsoft Teams on a personal computer, but the app continually defaults to a former employer's administrator account even after reinstallation.
- Observed behavior
- Microsoft Teams automatically identifies an employer as the administrator and attempts to connect to the work account, ignoring the lack of a listed work/school account in the primary interface.
Ensure you are logged into your personal computer using a local administrator account, and fully quit the Microsoft Teams application from the system tray before clearing your credentials.
Disconnect the Account and Clear Windows Credentials
For Windows users, completely removing the employer account requires disconnecting it from system settings and deleting cached tokens in the Credential Manager.
Navigate to Start > Settings > Accounts > Access work or school. Locate the employer account in the list, click on it, and select 'Disconnect'.
Click on the Windows Start menu, type 'Credential Manager' into the search bar, and hit Enter to open the utility.
Select 'Windows Credentials'. Scroll through the list and look for any entries containing 'msteams', 'MicrosoftAccount', or your employer's domain. Click on each entry and select 'Remove'.
Reopen Microsoft Teams. It should now prompt you for a fresh login without defaulting to the employer administrator account.

Delete Employer Credentials from Mac Keychain Access
Mac users can resolve automatic employer account logins by purging old Microsoft Teams tokens stored in the system Keychain.
Unenroll from Mobile Device Management (MDM)
If standard removal methods fail, your personal computer may be heavily managed by your employer's IT policies.
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Frequently Asked Questions
Why does my personal computer say it is managed by my organization?
This usually occurs if you left the 'Allow my organization to manage my device' option checked when logging into a work or school account. This grants the employer's IT policies administrative control over certain aspects of your personal computer.
Will simply uninstalling Microsoft Teams remove the employer account?
No, uninstalling the app does not clear system-level credential caches. You must manually disconnect the account in your operating system's settings and clear the associated entries in your Credential Manager or Keychain Access.
What if the 'Disconnect' button is missing in my Windows account settings?
If the Disconnect button is missing or grayed out, your personal device is likely enrolled in a strict Mobile Device Management (MDM) profile. You will need to contact the employer's IT administrator to release the device from their network.




