Suspicious Login Issues

How to Report SharePoint Online Scam and Spam Emails

Bushra Parveen Sep 28, 2026 868 views

Question details

Users are receiving high volumes of explicit spam and romance scams from SharePoint Online addresses and need to know the proper channels to report them.

How to Report SharePoint Online Scam and Spam Emails

Product: SharePoint Online
Device & OS: not provided
Scenario: Receiving unsolicited, suspicious, or explicit scam emails originating from legitimate SharePoint Online domains.
Observed behavior: Excessive spam messages are bypassing normal filters because they are sent via Microsoft's legitimate email infrastructure, causing disruption for the recipients.

Before you start

Do not click any links, open attachments, or reply to the sender, as interacting with the message can compromise your security or verify your active email address to scammers.

Solution 1Recommended

Use Built-in Email Client Reporting Options

The quickest way to handle these emails is to use the native phishing or junk reporting tools provided by your email provider.

Reporting the email directly from your inbox helps train your email provider's spam filters to recognize and block similar threats in the future automatically.

Select the Suspicious Email

Locate and single-click the spam email in your inbox to select it without opening any links inside.

Report as Phishing or Junk

Click the 'Report' or 'Junk' button in your email client's top toolbar, and select the 'Report phishing' or 'Report junk' option.

Block the Sender

After reporting, use the block sender option in your email settings to prevent future messages from that specific sender address.

Use Built-in Email Client Reporting Options

Preserve Message Headers: Reporting directly through modern email clients automatically includes the necessary message headers that administrators need to trace the scam.

Solution 2

Submit Abuse Reports Directly to Microsoft

For continuous abuse originating from Microsoft-hosted addresses, escalate the issue through Microsoft's dedicated security portals.

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Frequently Asked Questions

Why am I getting spam from official SharePoint email addresses?

Scammers often register for free trial accounts or compromise existing legitimate Microsoft 365 accounts. Because the emails are sent through Microsoft's official SharePoint servers, they bypass standard spam filters more easily.

Will replying to the scammer make the emails stop?

No. Replying to a spam or scam email only confirms to the sender that your email address is active and monitored. This will usually result in you receiving even more spam. Use the block and report features instead.

What are email headers and why do I need them for reporting?

Email headers contain the hidden routing information of an email, showing exactly which servers it passed through. Microsoft needs this technical data to track down the specific tenant or user sending the abusive emails.

Microsoft Office Security Issues