Copilot Data & Privacy Issues

How Microsoft Copilot Identifies Experts and Rates Answers

Maira Mehtab Sep 20, 2026 868 views

Question details

The user wants to understand the backend processes of Microsoft Copilot, specifically how it identifies subject-matter experts, generates metrics from user contributions, and uses algorithms to adjust answer ratings.

Product: Microsoft Copilot
Device & OS: not provided
Scenario: Seeking development-level information regarding Copilot's algorithmic evaluation of experts and answer quality.
Observed behavior: The user is looking for detailed algorithmic insights that are typically not publicly documented or available through standard community support channels.

Before you start

Ensure you are logged into your Microsoft account and have access to Bing Copilot in your web browser so you can submit your inquiries directly to the engineering team.

Solution 1Recommended

Submit Your Inquiry to the Copilot Development Team

Because standard community support lacks access to development-level algorithms, the best approach is to send your questions directly to the Copilot engineering team using the built-in feedback tool.

Microsoft Community support volunteers and specialists generally do not have access to the proprietary algorithms or development metrics used by Copilot to rate answers and identify experts. To get accurate answers regarding user contribution metrics and algorithm adjustments, you need to reach out to the development team directly.

Open Bing Copilot

Navigate to Bing and open the Copilot interface in your web browser.

Access the Menu

Click on the three horizontal lines (the hamburger menu icon) located in the upper-right corner of the Copilot screen.

Open the Feedback Form

Select 'Feedback' from the dropdown menu to open the submission form.

Submit Your Questions

Detail your questions regarding expert identification, contribution metrics, and rating algorithms, then submit the feedback to the development team.

Response Expectations: Feedback submissions go directly to the product team. While they review all feedback to improve the product, they may not always provide direct, personalized responses explaining proprietary algorithms.

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Frequently Asked Questions

Can Microsoft Community support explain Copilot's algorithms?

No, community volunteers and support specialists typically do not have access to the backend development algorithms or proprietary metrics that Microsoft Copilot uses.

How can I report inaccurate answers given by Copilot?

You can report inaccurate answers by clicking the thumbs-down icon directly under the Copilot response, or by using the 'Feedback' option in the top-right menu to provide detailed context to the developers.

Are user contribution metrics publicly available in Copilot?

Microsoft has not publicly detailed the specific metrics or algorithms used to rate experts and answers within Copilot. Any inquiries regarding this data should be directed to the product team via the feedback tool.