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How to Restrict a Copilot Studio Chatbot to One SharePoint Site
Question details
The user needs to restrict a custom Copilot Studio chatbot so it only appears on a specific target SharePoint site.
- Product
- Copilot Studio
- Device & OS
- not provided
- Scenario
- Deploying a custom Copilot Studio chatbot to a dedicated SharePoint site for a specific team or purpose.
- Observed behavior
- The chatbot deployed to a specific site is unexpectedly appearing on the global SharePoint home page, indicating a potential tenant configuration or deployment scope issue.
Verify who your Microsoft 365 Global Administrator or SharePoint Administrator is, as resolving tenant-wide deployment scope issues requires administrative permissions.
Escalate to Microsoft Support via Microsoft 365 Admin Center
Since this issue often stems from deeper tenant-level configuration or deployment bugs in SharePoint, opening a support ticket is the most effective approach recommended by Microsoft.
When a Copilot Studio chatbot escapes its target site and appears on the SharePoint home page, it usually indicates a conflict in the SharePoint App Catalog deployment scope or a backend tenant sync issue.
Standard users cannot resolve this behavior on their own. A Microsoft 365 administrator must engage Microsoft Support to investigate and correct the backend configuration.
Reach out to your organization's IT department or the designated Microsoft 365 administrator.
Ask the administrator to log into the Microsoft 365 admin center at admin.microsoft.com.
Navigate to 'Support' > 'Help & support' in the left-hand menu, describe the Copilot Studio deployment scope issue, and submit a ticket for Microsoft engineers to review the tenant configuration.
Verify SharePoint App Deployment Scope
Check if the chatbot application was accidentally deployed globally instead of being restricted to a specific site collection.
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Frequently Asked Questions
Why does my Copilot Studio chatbot appear on all SharePoint sites?
This typically occurs if the chatbot application was deployed globally to the entire tenant via the SharePoint App Catalog, rather than being explicitly restricted to a single site collection during setup.
Can I change the deployment scope of a chatbot after it is published?
Yes, a SharePoint administrator can modify the application's deployment settings in the SharePoint Admin Center to restrict its visibility to specific sites by adjusting the App Catalog permissions.
Who can open a Microsoft support ticket for Copilot Studio?
Only users assigned Microsoft 365 administrator roles (such as Global Admin or Support Admin) can raise official support tickets through the Microsoft 365 Admin Center.
