logo
search
SharePoint Document Issues

Fix SharePoint Android App Opening Navigation Links in Web View

Steve KSteve K Sep 30, 2026 870 views

Question details

The user needs to fix an issue where SharePoint hub navigation links open in an embedded browser rather than the native app folder view.

Fix SharePoint Android App Opening Navigation Links in Web View
Product
Microsoft SharePoint Android App
Device & OS
Android
Scenario
Clicking a hub navigation link formatted as AllItems.aspx within the mobile application.
Observed behavior
The navigation link opens in an embedded web view instead of triggering the expected native mobile folder view in the app.
Before you start

Verify that your Microsoft SharePoint Android app is updated to the latest version in the Google Play Store, and ensure your device has a stable internet connection before troubleshooting navigation links.

Solution 1Recommended

Verify Link Format and Compare App Behavior

Test the specific link format and compare it against the mobile browser to determine if the hub navigation menu is mishandling the URL.

Sometimes the SharePoint app fails to parse specific URL structures, such as direct links to 'AllItems.aspx', treating them as standard web pages instead of internal document library paths.

1
Inspect the navigation link URL

Check the exact URL configured in the SharePoint hub navigation menu to confirm if it ends with the 'AllItems.aspx' format.

2
Test the link in a mobile browser

Open the exact same SharePoint site link in your Android device's mobile browser, such as Google Chrome or Microsoft Edge.

3
Compare the rendering behavior

Observe whether the browser forces a web view or successfully prompts the native folder view. Take screenshots of both the app behavior and the browser behavior for further reference.

4
Modify the hub menu link

If you have editing permissions, edit the hub navigation menu link to point directly to the Document Library root rather than using an 'AllItems.aspx' direct link to force native rendering.

Verify Link Format and Compare App Behavior
Documentation for Support: Providing screenshots of the behavior in both the browser and the application can significantly help Microsoft Support identify if the issue is a bug in the app's URL handling.
Free Microsoft Office alternative

Manage and Edit Your Downloaded Documents with WPS Office

While troubleshooting SharePoint application routing issues, you can use WPS Office to seamlessly view, edit, and manage Office documents downloaded to your Android device. It serves as a fast, free, and highly compatible alternative to standard Microsoft mobile apps.

Highly compatible with Microsoft Word, Excel, and PowerPoint formats.Lightweight installation that saves storage space on your Android device.Seamlessly open and edit documents downloaded directly from SharePoint.Free and intuitive mobile interface for all your document management needs.
microsoft office alternative - wps office

Frequently Asked Questions

Why do AllItems.aspx links open in a web view on the SharePoint app?

Certain link formats, specifically those pointing directly to an 'AllItems.aspx' page, are sometimes parsed by the SharePoint mobile app as standard web pages rather than recognizing them as native document library paths.

How can I force SharePoint links to open in the native folder view?

You can try linking directly to the Document Library URL without the 'AllItems.aspx' suffix in your SharePoint site's hub navigation menu, which often triggers the app to render the native mobile folder view.

Does clearing the SharePoint app cache fix link redirection issues?

Yes, clearing the app cache via your Android device's application settings can resolve temporary glitches where the app fails to properly route internal links to native views.