'%3e%3cpath%20d='M8%200C12.4183%200%2016%203.58172%2016%208C16%2012.4183%2012.4183%2016%208%2016C3.58172%2016%200%2012.4183%200%208C0%203.58172%203.58172%200%208%200ZM11.6162%204.38379C11.2257%203.99337%2010.5927%203.99338%2010.2021%204.38379L8%206.58594L5.79785%204.38379C5.40732%203.99334%204.77429%203.99329%204.38379%204.38379C3.99331%204.77429%203.99335%205.40733%204.38379%205.79785L6.58594%208L4.38379%2010.2021C3.99348%2010.5927%203.99341%2011.2257%204.38379%2011.6162C4.77426%2012.0066%205.40734%2012.0065%205.79785%2011.6162L8%209.41406L10.2021%2011.6162C10.5927%2012.0066%2011.2257%2012.0067%2011.6162%2011.6162C12.0067%2011.2257%2012.0066%2010.5927%2011.6162%2010.2021L9.41406%208L11.6162%205.79785C12.0066%205.40735%2012.0066%204.77429%2011.6162%204.38379Z'%20fill='%23080E17'%20fill-opacity='0.46'/%3e%3c/g%3e%3cdefs%3e%3cclipPath%20id='clip0_3761_713'%3e%3crect%20width='16'%20height='16'%20fill='white'/%3e%3c/clipPath%3e%3c/defs%3e%3c/svg%3e)
Fix SharePoint Android App Opening URL Links in the Wrong App
Question details
Users need a workaround for URL links stored in a SharePoint document library opening incorrect applications on Android devices.
- Product
- Microsoft SharePoint
- Device & OS
- Android
- Scenario
- Accessing and tapping URL links stored within a SharePoint document library using the Android mobile application.
- Observed behavior
- The selected URL links trigger the wrong application to open instead of the intended web browser, despite behaving correctly on iOS, laptops, and the Quick Links web part.
Ensure your SharePoint Android app is updated to the latest version, and verify your default browser settings are configured correctly on your device.
Access the Link via Site Contents
Bypass the direct link routing bug by navigating through the Site Contents menu directly inside the SharePoint app.
This workaround manually forces the SharePoint app to parse the document library structure differently, which often successfully bypasses the bug causing the incorrect app to launch.
Launch the SharePoint app on your Android device and navigate to the specific site where your URL link is stored.
Tap the menu icon to open the navigation pane, then select 'Site Contents' from the list.
Locate and open the specific document library containing the problematic URL links.
Tap on the URL link. If an 'Open With' dialog box appears on your screen, dismiss it or manually select your preferred web browser.
Submit a Microsoft 365 Service Request
Escalate the issue to Microsoft Support to help expedite a permanent patch for the Android application.
Experience Seamless Document Management with WPS Office
If you are tired of encountering routing bugs and app conflicts when managing documents on your mobile device, consider switching to WPS Office. It provides a highly compatible and user-friendly environment for organizing your files securely across all devices, bypassing the unexpected glitches found in other platforms.
- 1. Download WPS Office: Get the free WPS Office app from the Google Play Store or the official WPS website.
- 2. Manage Your Documents: Sign in and seamlessly connect your cloud storage to open, edit, and manage links and files without app conflicts.
Frequently Asked Questions
Why do SharePoint links open correctly on my iPhone but not on Android?
The iOS and Android versions of the SharePoint app handle deep linking and URL intents differently. The Android version currently has a parsing bug that misinterprets URL files stored inside document libraries, triggering the wrong application intent.
Are Quick Links affected by this Android routing bug?
No, URLs added to the Quick Links web part are processed through a different web part architecture and will open correctly in your web browser. The issue is strictly isolated to URLs stored as items within a SharePoint document library.
How can I prevent the 'Open With' dialog from choosing the wrong app on Android?
You can temporarily bypass this by clearing the default app settings for the application that keeps opening by mistake. Go to your Android device Settings, select Apps, locate the incorrect app, and tap 'Clear Defaults'.
