'%3e%3cpath%20d='M8%200C12.4183%200%2016%203.58172%2016%208C16%2012.4183%2012.4183%2016%208%2016C3.58172%2016%200%2012.4183%200%208C0%203.58172%203.58172%200%208%200ZM11.6162%204.38379C11.2257%203.99337%2010.5927%203.99338%2010.2021%204.38379L8%206.58594L5.79785%204.38379C5.40732%203.99334%204.77429%203.99329%204.38379%204.38379C3.99331%204.77429%203.99335%205.40733%204.38379%205.79785L6.58594%208L4.38379%2010.2021C3.99348%2010.5927%203.99341%2011.2257%204.38379%2011.6162C4.77426%2012.0066%205.40734%2012.0065%205.79785%2011.6162L8%209.41406L10.2021%2011.6162C10.5927%2012.0066%2011.2257%2012.0067%2011.6162%2011.6162C12.0067%2011.2257%2012.0066%2010.5927%2011.6162%2010.2021L9.41406%208L11.6162%205.79785C12.0066%205.40735%2012.0066%204.77429%2011.6162%204.38379Z'%20fill='%23080E17'%20fill-opacity='0.46'/%3e%3c/g%3e%3cdefs%3e%3cclipPath%20id='clip0_3761_713'%3e%3crect%20width='16'%20height='16'%20fill='white'/%3e%3c/clipPath%3e%3c/defs%3e%3c/svg%3e)
Fix SharePoint Folder Names Displaying as White Text on White Background
Question details
Users are experiencing a display issue where folder names in the SharePoint Online Document Library web part are rendered as white text on a white background, making them invisible.
- Product
- SharePoint Online
- Device & OS
- not provided
- Scenario
- Navigating or viewing folders within a Document Library web part embedded on a SharePoint page.
- Observed behavior
- The folder names appear blank because they are colored white against a white background, even though the underlying document library continues to function normally.
Ensure you have the necessary 'Edit' permissions for the affected SharePoint page and that your web browser is updated to its latest version.
Change the Web-Part Background Settings
Adjusting the background color of the Document Library web part to 'None' immediately resolves the text rendering issue.
This rendering issue is often tied to how SharePoint applies theme colors to specific web parts. Removing the explicit background color forces the web part to inherit the default page text colors, restoring visibility.
Navigate to the affected SharePoint page and click the 'Edit' button located in the top right corner of the screen.
Click anywhere on the Document Library web part that is displaying the white text, then click the pencil icon (Edit web part) on the left side of the web part.
In the property pane that opens on the right, scroll to the background settings and change the background color to 'None' (or select a highly contrasting color).
Click 'Republish' or 'Publish' at the top right of the page to save your changes, then refresh your web browser to confirm the folder names are visible.
Submit a Support Ticket for Persistent Issues
If the issue returns after editing or affects too many sites to manually update, escalate the problem to Microsoft 365 support.
Try WPS Office for Seamless Document Management
While online platform rendering bugs can be frustrating and disrupt your workflow, managing your local files shouldn't be a hassle. WPS Office offers a free, lightweight, and highly reliable alternative to Microsoft Office, ensuring you can view and edit your documents without graphical glitches.
Frequently Asked Questions
Does this white text issue affect the actual files inside my SharePoint folders?
No, the underlying SharePoint document library and all your files function perfectly fine. The issue is strictly a visual rendering bug limited to how the Document Library web part displays text on the page.
Why did my SharePoint folder names suddenly turn white?
This is typically caused by temporary service disruptions or updates to SharePoint Online's rendering engine, which can confuse theme text colors and web-part background colors.
Can standard users fix the background color issue?
A user must have at least 'Edit' permissions for the specific SharePoint page in order to access the web-part settings and change the background color to 'None'.
