Fix Unexpected Tracked Changes and Smart Quote Errors in Word
Question details
The user experiences incorrect placements of smart quotes and unexpected tracked changes when typing in Microsoft Word.

- Product
- Microsoft Word
- Device & OS
- not provided
- Scenario
- Typing and formatting text in a document while the Track Changes feature is enabled.
- Observed behavior
- Word inserts smart quotes or autocorrected characters two spaces before the intended text, creating misplaced tracked changes.
Ensure your document is saved and consider creating a backup copy before making system updates or modifying autocorrect settings.
Update Microsoft Word to the Latest Build
Installing the latest updates can resolve known bugs affecting Track Changes and autocorrect behaviors.
Microsoft frequently releases updates to patch known formatting bugs, including autocorrect positioning errors that appear in versions like 2208. Ensuring your application is completely up to date is the primary fix for this issue.
Open Microsoft Word, create a blank document if necessary, and click on 'File' in the top-left corner of the ribbon. Select 'Account' (or 'Office Account') from the bottom left-hand menu.
Under the 'Product Information' section, click the 'Update Options' button next to Office Updates.
Choose 'Update Now' from the drop-down menu. Wait for Microsoft Office to download and apply any pending updates, then restart Word to see if the tracking error is resolved.

Submit Feedback and Provide a Sample Document
If the issue persists after updating, reporting it to Microsoft with a sample document helps the development team investigate and release a targeted fix.
Use WPS Writer for Flawless Document Editing and Track Changes
Since this unexpected tracked changes bug in Microsoft Word may require an official patch, switching to WPS Office provides an immediate and reliable solution. WPS Office is a free, lightweight alternative that offers robust document editing with fully compatible formatting and review features.
- 1. Download and Install: Download WPS Office Free from the official website and install it on your computer.
- 2. Open your Document: Right-click your existing .docx file, select 'Open with', and choose WPS Writer.
- 3. Enable Track Changes: Navigate to the 'Review' tab on the top ribbon and click 'Track Changes' to safely continue editing your document without autocorrect errors.

Frequently Asked Questions
Why are my smart quotes appearing in the wrong place in Word?
This is a known software behavior in certain builds of Microsoft Word where the autocorrect function conflicts with the Track Changes feature, causing characters to be placed incorrectly.
Can I turn off smart quotes to prevent this autocorrect error?
Yes, you can temporarily disable smart quotes. Go to File > Options > Proofing > AutoCorrect Options, select the 'AutoFormat As You Type' tab, and uncheck 'Straight quotes with smart quotes'.
Will repairing Microsoft Office fix the Track Changes issue?
Running an online repair from your computer's Control Panel might resolve underlying application corruption, though manually updating Word to the newest available build is the recommended first step.
How do I safely share a sample document for support?
Remove any sensitive or personal information from the file, save a copy, and share it via a secure link using OneDrive or Dropbox when requested by a support administrator.




