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SharePoint Document Issues

How to Add a SharePoint Server Site to the SharePoint Mobile App

Nimra MalikNimra Malik Oct 8, 2026 869 views

Question details

Users need to connect to and bookmark an on-premises SharePoint Server site for easy access on their mobile devices.

How to Add a SharePoint Server Site to the SharePoint Mobile App
Product
SharePoint Mobile App
Device & OS
not provided
Scenario
Setting up the SharePoint mobile app to access an on-premises SharePoint Server site.
Observed behavior
Some users are unable to save the site for future access, and sometimes tapping to proceed after entering the URL results in no response or error message.
Before you start

Ensure you have the exact URL for your organization's on-premises SharePoint Server and that your device is connected to your company's network or VPN if required.

Solution 1Recommended

Add the SharePoint Server Site via Account Settings

Use the built-in account settings within the SharePoint mobile app to manually add and authenticate your on-premises server.

The SharePoint mobile app is designed to handle both Microsoft 365 cloud sites and on-premises SharePoint Server sites. Manually adding the server URL allows the app to authenticate your credentials.

1
Open App Settings

Launch the SharePoint mobile app on your device. Tap on your profile icon or the menu button to open the app's Settings menu.

2
Add a New Account

In the Settings menu, locate and select the 'Add account' option, then tap the plus (+) sign.

3
Enter the Server URL

Select the option to sign in with a SharePoint Server URL. Type in the full web address of your on-premises SharePoint site and tap the arrow to proceed.

4
Sign In and Follow

Enter your organizational credentials when prompted. Once signed in, the site will appear under your Accounts. If supported, tap 'Follow' on the site to bookmark it to your Following list.

Add the SharePoint Server Site via Account Settings
Troubleshooting Unresponsive Buttons: If tapping the arrow after entering your URL produces no response or error message, the app is likely failing to reach the server. Verify that your mobile VPN is active or consult your IT department to confirm mobile access is enabled.
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Frequently Asked Questions

Why is there no response when I enter the SharePoint site URL?

This typically occurs when the mobile app cannot establish a connection to the server. Ensure that your mobile device is connected to your company's network or VPN, and double-check the URL for typos.

How do I bookmark a SharePoint Server site for quick access later?

Once you successfully sign into the on-premises site, look for the 'Follow' option (often represented by a star icon) on the site's main page. Tapping this adds the site to your Following list.

Can I add both Microsoft 365 and SharePoint Server sites to the app?

Yes, the SharePoint mobile app supports multiple accounts. You can add both Microsoft 365 cloud sites and on-premises SharePoint Server sites to easily switch between them.