How to Add a SharePoint Server Site to the SharePoint Mobile App
Question details
Users need to connect to and bookmark an on-premises SharePoint Server site for easy access on their mobile devices.

- Product
- SharePoint Mobile App
- Device & OS
- not provided
- Scenario
- Setting up the SharePoint mobile app to access an on-premises SharePoint Server site.
- Observed behavior
- Some users are unable to save the site for future access, and sometimes tapping to proceed after entering the URL results in no response or error message.
Ensure you have the exact URL for your organization's on-premises SharePoint Server and that your device is connected to your company's network or VPN if required.
Add the SharePoint Server Site via Account Settings
Use the built-in account settings within the SharePoint mobile app to manually add and authenticate your on-premises server.
The SharePoint mobile app is designed to handle both Microsoft 365 cloud sites and on-premises SharePoint Server sites. Manually adding the server URL allows the app to authenticate your credentials.
Launch the SharePoint mobile app on your device. Tap on your profile icon or the menu button to open the app's Settings menu.
In the Settings menu, locate and select the 'Add account' option, then tap the plus (+) sign.
Select the option to sign in with a SharePoint Server URL. Type in the full web address of your on-premises SharePoint site and tap the arrow to proceed.
Enter your organizational credentials when prompted. Once signed in, the site will appear under your Accounts. If supported, tap 'Follow' on the site to bookmark it to your Following list.

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Frequently Asked Questions
Why is there no response when I enter the SharePoint site URL?
This typically occurs when the mobile app cannot establish a connection to the server. Ensure that your mobile device is connected to your company's network or VPN, and double-check the URL for typos.
How do I bookmark a SharePoint Server site for quick access later?
Once you successfully sign into the on-premises site, look for the 'Follow' option (often represented by a star icon) on the site's main page. Tapping this adds the site to your Following list.
Can I add both Microsoft 365 and SharePoint Server sites to the app?
Yes, the SharePoint mobile app supports multiple accounts. You can add both Microsoft 365 cloud sites and on-premises SharePoint Server sites to easily switch between them.




