OneDrive File Issues

How to Fix OneDrive People Tab Missing in a Shared Account

Elise Williams Sep 30, 2026 869 views

Question details

The user is unable to find the People tab, which groups photos by detected faces, in their shared OneDrive account.

How to Fix OneDrive People Tab Missing in a Shared Account

Product: Microsoft OneDrive
Device & OS: not provided
Scenario: Attempting to view and organize photos by recognized faces using the People tab in a shared Microsoft account environment.
Observed behavior: The People tab is completely missing from the OneDrive interface, preventing access to the facial grouping feature.

Before you start

Ensure you have an active internet connection and that you are signed into the correct Microsoft account before modifying your OneDrive settings.

Solution 1Recommended

Check and Enable Facial Grouping in OneDrive Settings

Verify your privacy and photo settings in OneDrive to ensure the facial grouping feature is turned on, as it may be disabled by default due to privacy policies.

The People tab relies on facial grouping technology to organize your photos. Due to local privacy regulations and account configurations, this feature is sometimes turned off by default and must be manually activated.

Access OneDrive Web

Open your preferred web browser, navigate to the official OneDrive website, and securely sign in to your Microsoft account.

Navigate to Settings

Click the gear icon located in the top right corner of the dashboard, and select 'Options' or 'OneDrive Settings'.

Enable Facial Grouping

Go to the 'Photos' section within the settings menu and locate the 'Group photos by faces' toggle. Turn this option on.

Feature Rollout Constraints: If you cannot find this toggle, Microsoft may not have rolled out the facial grouping feature to your specific account type or geographic region yet.

Solution 2

Update Windows and the OneDrive Application

Ensure your operating system and OneDrive client are fully updated to receive the latest functional modules, including the People tab.

Free Microsoft Office alternative

Enhance Your Document Productivity with WPS Office

While you wait for Microsoft to roll out missing cloud features like the OneDrive People tab, consider enhancing your daily workflow with WPS Office. It is a free, lightweight, and highly capable alternative to Microsoft Office that offers seamless file management and robust format compatibility.

1. Download the Installer: Visit the official WPS Office website and download the free software package tailored for your operating system.
2. Install WPS Office: Run the downloaded executable file and follow the straightforward on-screen instructions to complete the installation.
3. Connect Cloud Storage: Launch WPS Office, sign in to your new workspace, and connect your preferred cloud storage drives for unified file access.

Completely free and lightweight office suite designed for daily productivityHighly compatible with Microsoft Office formats including Word, Excel, and PowerPointFamiliar tabbed user interface ensuring a seamless migration processBuilt-in cloud integration to easily backup, manage, and share your documents

microsoft office alternative - wps office

Frequently Asked Questions

Why is the People tab completely missing from my OneDrive?

The People tab may be missing because the feature is still in a staged rollout, it might be disabled by default due to local privacy settings, or your account type/region does not currently support it.

Can I manually force the People tab to appear in OneDrive?

No, you cannot force the tab to appear if Microsoft has not enabled it for your account. You can only ensure that your application is updated and that 'Group photos by faces' is turned on in your settings.

Does the facial grouping feature work on shared folders?

Facial grouping usually applies primarily to the photos owned directly by the account. Photos located in shared folders may not be indexed consistently, depending on the folder permissions and account type.

Document & File Issues