How to Fix Word Online References Page Moving Down
Question details
The user needs to remove an unexpected large blank space that pushes the References page down in a document.

- Product
- Microsoft Word Online
- Device & OS
- not provided
- Scenario
- Saving a document or opening it in Reading View.
- Observed behavior
- A large blank space appears above the References heading, shifting the entire References section further down the page.
Before troubleshooting, ensure that you haven't accidentally inserted multiple manual page breaks or empty paragraph returns (pressing Enter repeatedly) just before the References heading.
Check and Remove Unwanted Page Breaks
Manual page breaks can cause unexpected layout shifts when switching between editing and Reading View.
Sometimes, hidden page breaks or section breaks force the content to jump to the next page. When viewed in different modes, these breaks can create massive blank spaces that seem unexplainable.
If you are in Reading View, click on 'Edit Document' and select 'Edit in Browser' to return to the standard editing mode.
Go to the 'Home' tab on the ribbon and click the 'Show/Hide ¶' button to reveal hidden formatting marks, including page breaks.
Look for a dotted line labeled 'Page Break' or excessive paragraph symbols (¶) just above your References heading. Highlight them and press the Delete key.

Adjust Paragraph Pagination Settings
Paragraph settings like 'Keep with next' or 'Page break before' might force the heading to the next page, creating a gap.
Clear Formatting and Reapply Heading Style
Hidden formatting conflicts can cause compatibility issues and unpredictable behavior in Reading View.
Edit Word Documents Flawlessly with WPS Office
Tired of unpredictable formatting changes and blank spaces in Word Online? WPS Office provides a highly stable, desktop-grade word processing experience for free. It ensures your references and page layouts look exactly as intended across all views, without sudden layout shifts.
- 1. Download WPS Office: Visit the official WPS website to download and install the free WPS Office suite.
- 2. Open Your Document: Launch WPS Writer and open your affected .docx file.
- 3. Enjoy Stable Formatting: Edit your document with reliable WYSIWYG formatting, ensuring your References page stays exactly where you put it.

Frequently Asked Questions
Why does my Word Online document change layout in Reading View?
Reading View in Word Online optimizes the text for screen reading rather than printing. This dynamic reflowing can sometimes misinterpret complex formatting, hidden paragraph settings, or manual page breaks, causing text blocks to shift unexpectedly.
How do I view hidden formatting marks in Word Online?
You can view basic formatting marks by clicking the 'Show/Hide ¶' button on the Home tab. However, Word Online has limited support for displaying advanced formatting marks compared to desktop versions. For a complete inspection, it is recommended to open the document in a desktop app like WPS Office.
Does 'Page break before' cause large blank spaces?
Yes. If the 'Page break before' option is enabled in the paragraph settings for a heading, the word processor will automatically push that heading to the top of a new page. If there is little text on the previous page, it will leave a large blank space behind.
How can I prevent my References section from moving to a new page unexpectedly?
Ensure you do not have excessive empty paragraph returns. Use a single manual 'Page Break' if you want it on a new page, and check the paragraph settings of the References heading to ensure pagination rules (like 'Keep lines together') aren't conflicting.




