Printing Problems

How to Print Avery 5662 or 8662 Labels in Windows 11

Olivia Miller Oct 9, 2026 870 views

Question details

The user needs to successfully print Avery 5662 or 8662 labels without the printer misidentifying the media type.

How to Print Avery 5662 or 8662 Labels in Windows 11

Product: Microsoft Word
Device & OS: Windows 11
Scenario: Printing custom labels using standard Avery templates onto physical label sheets via an Epson printer.
Observed behavior: The label sheet fails to print correctly because the Epson printer misidentifies it as CD/DVD media, triggering the wrong paper path or tray.

Before you start

Verify that your label sheets are loaded into the standard paper tray (not the CD/DVD tray) and that you have the exact Avery product number (5662 or 8662) ready for your document settings.

Solution 1Recommended

Configure Word Label Settings and Epson Printer Properties

Use this method to specify the exact Avery template in your word processor and manually override the printer's media type settings to prevent CD/DVD misidentification.

By default, some printers attempt to auto-detect the media type. Setting the correct Avery template in Word and explicitly defining the media type as 'Labels' or 'Heavy Paper' in the printer properties will resolve tray conflicts.

Select the Avery Template in Word

Open Microsoft Word, navigate to the 'Mailings' tab, and click on 'Labels'. In the Envelopes and Labels dialog, click 'Options'. Select 'Avery US Letter' from the label vendors drop-down, choose product '5662' or '8662', and click 'OK'.

Access Printer Properties

Once your labels are ready, press 'Ctrl + P' to open the Print menu. Click on 'Printer Properties' or 'Preferences' under your selected Epson printer.

Adjust Media Type and Paper Source

In the printer properties window, change the 'Media Type' or 'Paper Type' to 'Labels', 'Thick Paper', or 'Heavy Paper'. Ensure the 'Paper Source' is explicitly set to the main tray or rear feed, rather than 'Auto' or 'CD/DVD tray'.

Print the Labels

Click 'OK' to save the printer settings, load your Avery label sheet into the correct tray as specified, and click 'Print' in Word.

Configure Word Label Settings and Epson Printer Properties

Test Print Recommendation: Always perform a test print on a standard sheet of plain paper first. Hold the printed plain paper over your blank label sheet against a light to ensure perfect alignment before printing on the actual labels.

Solution 2

Update or Reinstall the Printer Driver in Windows 11

If the printer persistently forces CD/DVD mode despite correct manual settings, the printer driver may be outdated or malfunctioning.

Print Avery Labels Seamlessly with WPS Writer

WPS Writer offers a built-in, user-friendly Mailings feature that makes creating and printing custom Avery labels effortless. It directly integrates with standard print dialogue settings, helping you avoid media misidentification issues.

1. Open the Mailings Tool: Launch WPS Writer, navigate to the 'References' or 'Mailings' tab at the top, and select 'Envelopes and Labels'.
2. Select the Avery Format: Switch to the 'Labels' tab, click on 'Options', choose 'Avery US Letter', and locate your specific product number (e.g., 5662 or 8662).
3. Enter Label Content: Type your desired text into the address box and choose whether to print a full page of the same label or a single label.
4. Configure Printer Settings and Print: Click 'Print'. In the print dialog, select your printer's properties, change the media type to 'Labels' or 'Heavy Paper' to bypass any default CD/DVD tray settings, and execute the print job.

Fully compatible with Microsoft Word documents and standard label templatesIntuitive Mailings tab for quick label generation and formattingLightweight architecture for faster document processing and printingFree to use with comprehensive page layout controls

microsoft office alternative - wps office

Frequently Asked Questions

Why does my Epson printer identify my label sheet as a CD/DVD?

This happens when the printer's auto-detect sensors misread the thickness or texture of the label sheet, or if the document's page setup properties conflict with the printer's default settings. Manually changing the media type to 'Labels' or 'Heavy Paper' bypasses this sensor.

How do I fix the paper path for Avery labels in an Epson printer?

Open your printer properties before printing and change the 'Paper Source' from 'Auto Select' to the specific tray where you loaded the labels (usually the main tray or rear feed slot). Avoid using the CD/DVD tray slot.

Are Avery 5662 and 8662 templates available in standard word processors?

Yes. Most major word processors, including Microsoft Word and WPS Writer, have built-in support for standard Avery templates. You can find them under the 'Mailings' or 'Labels' options by selecting 'Avery US Letter' as the vendor.

What should I do if updating the driver doesn't resolve the CD/DVD tray error?

If driver updates fail, completely uninstall the printer from your Windows 11 'Printers & scanners' settings, restart your computer, and reinstall the printer using the official installation software provided on the manufacturer's website. Also, check the printer's physical onboard menu screen to ensure the default paper size and type are configured correctly.

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