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How to Show Missing View Counts in SharePoint News Lists and Digests
Question details
The user needs to display the number of views for SharePoint news articles within the News web part, news lists, or digests.
- Product
- Microsoft SharePoint
- Device & OS
- not provided
- Scenario
- Viewing or managing SharePoint news articles on a site home page or team site.
- Observed behavior
- View counts are visible on individual article pages and Site Usage reports, but they are missing from the aggregate News web part, news lists, and digests.
Ensure you have the necessary Edit or Design permissions for the SharePoint site and its web parts before attempting to modify the page layout.
Enable the 'Show Number of Views' Setting in the News Web Part
This is the primary method to force the view count to display on your site's home page or within specific News web parts.
By default, the view count might be disabled on newly added News web parts or when rolling up news from communication sites to a team site. You must manually toggle this display option in the web part properties.
Navigate to the SharePoint site home page or the page containing the News web part. Click the 'Edit' button in the top right corner of the page.
Hover over the News web part until the floating toolbar appears. Click the pencil icon (Edit web part) to open the property pane on the right side of the screen.
Scroll through the layout options in the property pane, locate the checkbox labeled 'Show number of views', and check it.
Click the 'Republish' or 'Save as draft' button at the top of the page to apply the changes to the live site.
Adjust Compact View Settings and Clear Browser Cache
Use this solution if enabling the view count setting does not immediately resolve the issue, as layout restrictions or caching may hide the metric.
Draft Your Team News and Documents with WPS Office
While Microsoft SharePoint serves as your platform for intranet news and lists, WPS Office is the perfect free alternative for drafting the documents you share with your team. Enjoy a lightweight, fast, and highly compatible suite that makes document creation effortless.
- 1. Download and install: Get the free WPS Office suite from the official website and install it on your device.
- 2. Create your documents: Use WPS Writer, Spreadsheet, or Presentation to draft your team updates and reports.
- 3. Save and share: Save your files in standard Microsoft formats to easily upload and share them across your SharePoint sites.
Frequently Asked Questions
Why do view counts appear on the article page but not the homepage?
The homepage News web part has its own independent layout and display settings. Even if an article tracks views internally, you must explicitly enable the 'Show number of views' option within the web part's property pane for the count to display on the aggregate page.
Does the SharePoint view count update in real-time?
No, SharePoint view counts and site usage analytics are generally aggregated and processed periodically by Microsoft's backend servers. There may be a slight delay between a user viewing the news article and the count updating in the web part.
Will 'Show number of views' work on all News web part layouts?
Most standard layouts support view counts, but some highly condensed layouts might hide metadata to save space. Enabling 'Show compact view in narrow widths' can help ensure the view count remains visible across different screen sizes.
