Outlook Login Problems

How to Access Multiple Office 365 Accounts on iPad in Outlook

John Wilson Oct 9, 2026 870 views

Question details

The user needs instructions on how to add and access a second Microsoft 365 email account within the Outlook application on an iPad.

How to Access Multiple Office 365 Accounts on an iPad

Product: Microsoft Outlook
Device & OS: iPadOS
Scenario: Setting up and switching between multiple Office 365 email accounts on a single mobile device.
Observed behavior: The user wants to successfully configure and view the inbox of a newly added secondary Microsoft 365 account.

Before you start

Ensure your iPad is connected to the internet and that you have downloaded the latest version of the Microsoft Outlook app from the App Store.

Solution 1Recommended

Add and Switch Accounts in the Outlook App

Use the built-in account settings in the Outlook app for iPadOS to add a secondary Office 365 account and toggle between your inboxes.

Outlook for iOS and iPadOS natively supports managing multiple Microsoft 365 accounts simultaneously. You can add secondary accounts through the application's internal settings menu and easily switch contexts using the sidebar menu.

Access Outlook Settings

Launch the Outlook app on your iPad. Tap your profile icon or the Home icon located in the top left corner, then tap the Settings gear icon at the bottom of the navigation menu.

Add a Second Mail Account

Inside the Settings menu, navigate to 'Mail Accounts' and tap 'Add Mail Account', followed by 'Add Email Account'. Enter the email address and password for your second Office 365 account, and follow the on-screen prompts to authenticate.

Switch Between Your Inboxes

Once the account is added successfully, tap the Home icon again to open the left-hand navigation sidebar. You will see distinct circular icons for each of your configured accounts on the left edge. Tap the icon representing your second account to view its specific inbox.

Add and Switch Accounts in the Outlook App

Unified Inbox Option: You can view emails from all connected Office 365 accounts in one place by tapping the 'All Accounts' icon (the overlapping folders icon) at the very top of the sidebar.

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If you regularly receive documents via your Office 365 emails, WPS Office serves as a highly compatible, free alternative to Microsoft Office, letting you view and edit those attachments instantly on your iPad.

1. Download from the App Store: Search for WPS Office in the Apple App Store on your iPad and install it for free.
2. Open Outlook Attachments: Tap on a document attachment inside your Outlook email, tap the Share icon, and select 'Open in WPS Office'.
3. Edit and Save Seamlessly: Make your changes using the familiar editing tools, then save the document locally or share it directly as an email reply.

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Frequently Asked Questions

How do I remove an Office 365 account from Outlook on my iPad?

Open the Outlook app, tap your Home icon to open the menu, and tap Settings. Select the email account you wish to remove, scroll to the bottom of the page, and tap 'Delete Account'.

Why is my second Office 365 account failing to authenticate in Outlook?

Authentication failures are often caused by typos in your password or unapproved multi-factor authentication (MFA) prompts. Ensure your credentials are correct and that you approve any sign-in requests sent to your Microsoft Authenticator app.

Can I set up different email signatures for each Office 365 account on my iPad?

Yes. Go to the Outlook app Settings, scroll down to the Mail section, and tap 'Signature'. Enable the 'Per Account Signature' toggle to assign a unique signature to each configured email account.

Outlook & Email Problems