How to Move Multiple Emails in Outlook for Microsoft 365
Question details
The user needs to move multiple emails simultaneously in Microsoft 365 Outlook, either between local folders or across different profiles and accounts.

- Product
- Outlook for Microsoft 365
- Device & OS
- not provided
- Scenario
- Organizing large batches of emails into specific folders or migrating message data from one Outlook account/profile to another.
- Observed behavior
- The user seeks the correct commands and procedures to successfully move selected groups of emails to a destination folder or profile.
Before moving emails, ensure you know the destination folder or account. If transferring between accounts, check that you have sufficient disk space to temporarily store the exported PST data file.
Move Multiple Emails Between Folders
Use this quick method to reorganize multiple emails within the same Outlook profile or account.
Moving emails between folders in the same account does not require any exporting. You can simply use the built-in drag-and-drop or context menu options.
Hold down the 'Ctrl' key on your keyboard and click individual emails to select them, or hold the 'Shift' key to select a continuous range of messages.
Click and hold the selected emails, then drag them directly to your desired destination folder in the left navigation pane.
Alternatively, right-click the highlighted emails, select 'Move' from the context menu, and click 'Choose Folder' to browse and pick a destination.

Transfer Emails Between Profiles or Accounts
If you need to move emails to a completely different Outlook account or profile, use the Export and Import feature.
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Frequently Asked Questions
How do I select all emails in a specific Outlook folder?
To select all emails in a folder, click on any email within the folder and press 'Ctrl + A' on your keyboard. You can then move them all at once to a new destination.
Why can't I export my emails to a PST file?
If the 'Export' option is greyed out, your IT administrator may have disabled the feature via Group Policy, or you might be using a managed account (like Microsoft Exchange) that restricts local data exports.
Is there a limit to how many emails I can move at once?
While there isn't a strict hard limit, moving thousands of emails at the same time using drag-and-drop might cause Outlook to freeze temporarily. For very large transfers, it is recommended to use the PST export and import method.
Will moving emails remove them from the original folder?
Yes, moving an email transfers it entirely to the new folder. If you want to keep a copy in the original folder, right-click the selected emails, drag them to the destination, and select 'Copy' instead of 'Move'.




