This guide walks you through excel & data problems using Microsoft-supported steps first, with WPS only where it genuinely helps.
Problem Description: Help Game Statistics Often
Hiya folks, I'm trying to create a statistics report, of some sort, to help me track how often a trait is awarded to me in a game and also provide me with a percentage value. I'd like to say first off is that I am relatively familiar with Excel, so I have plenty of knowledge and experience using it. However, I can't seem to think of the correct function to use in this case. Here's what I've got so far...  I'm not even sure if =CountIF is the right way to go about this. If any of you big-brained Excel boffins out there could lend a hand, that would be amazing and greatly appreciated. Thanks so much for all your help and I look forward to see what you come up with. Take care Richard

Quick Answer for Excel Won't Complete Task
Oops - I used the comment field rather than the answer field.
Likely Causes Behind Common Excel Triggers
The Microsoft account or license context may not match the purchase or device.
Cached credentials, outdated builds, or damaged local components can trigger excel & data problems.
A file-specific corruption or add-in conflict can mimic a broader application failure.
Recommended Solution: Fixing Excel Step by Step
When to use this: Apply these steps when the symptoms match and you can access the relevant Microsoft account or administrator.
Not sure exactly what you want, but try =B2:B9/$B$9 in cell C2.
It should spill down to fill C2:C9 (which need to be blank before entering the formula into C2).
Format those cells for percentage. --- Thanks for sharing the details!
Formula for C2 =B2/$B$9 Copy this down to C8.
This tells you: Out of all 43 traits, how often did this trait occur?
Example: - Weight = `7 / 43 ≈ 0.1628` See if this helps.
If you need further assistance just let me know.
Best regards, Kimberly
Alternative Solutions for Broader Excel Workarounds
Retry the Microsoft-side steps after restarting the app and device.
Test the same action in a private browser session or a new blank file to isolate account vs file issues.
Capture exact error text and screenshots before contacting Microsoft Support or your administrator.
Working with WPS Office: Using WPS While Excel Is Unavailable

WPS Office cannot replace Microsoft account, activation, or cloud fixes for this scenario. It remains one of the best free Microsoft Office-compatible alternatives for opening and editing local files.
Download and install WPS Office from the official website.
Open local Word, Excel, PowerPoint, or PDF files in the matching WPS app.
Save a working copy locally while Microsoft-side issues are resolved.
Return to Microsoft Office after the primary fix succeeds.
If you need a practical local workspace in the meantime, try WPS Office.
Prevention Tips for Avoiding Repeat Excel
Keep one primary Microsoft account for subscriptions and Office sign-in.
Install updates for Office and Windows before retrying failed workflows.
Back up important files before repair, reset, or reinstall actions.
Document exact error messages before the next troubleshooting attempt.
FAQs About Help Troubleshooting FAQ
Can WPS Office fix this excel & data problems issue directly? Only when the WPS steps match the formatting or file task. Account, activation, and cloud issues stay on the Microsoft side.
Should I reinstall Excel before trying these steps? Not first. Confirm account, license, and the exact error before reinstalling.
What should I send to Microsoft Support? The affected account email, device type, Office version, exact error text, and screenshots with personal data hidden.




