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How to Fix Excel Stock Quotes Server Unavailable Errors on Mac
Question details
The user needs to fix an issue where Excel displays a server unavailable message or fails to return financial data when using STOCKHISTORY and stock data types.
- Product
- Microsoft Excel
- Device & OS
- Mac
- Scenario
- Attempting to retrieve real-time or historical financial data using the STOCKHISTORY function or stock data types.
- Observed behavior
- Excel returns a server unavailable error or missing quote information due to temporary financial-data provider outages.
Verify that your Mac has a stable internet connection, as Excel's stock data features require continuous access to online financial-data provider servers.
Wait and Refresh the Data Connection
Because the STOCKHISTORY function relies on an external online data provider, temporary server issues often resolve themselves after a short wait.
Financial data in Excel is powered by third-party servers. When these source servers experience heavy load or technical difficulties, Excel will temporarily fail to fetch the quotes.
Give the online financial-data provider some time to resolve the temporary service disruption.
Go to the Data tab in the Excel ribbon and click 'Refresh All' to force Excel to attempt a new connection to the stock servers.
Report the Issue Directly to Microsoft
If the financial data provider outage persists for an extended period, reporting it through Excel helps the development team investigate the server downtime.
Try WPS Office for Seamless Spreadsheet Management on Mac
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- 1. Download the installer: Visit the official WPS Office website and download the Mac version.
- 2. Install WPS Office: Open the downloaded package and follow the prompt to drag the application into your Applications folder.
- 3. Open your files: Launch WPS Spreadsheets and open your existing Excel workbooks perfectly intact.
Frequently Asked Questions
Why does my Excel stock data show a #CONNECT! error?
The #CONNECT! error occurs when Excel cannot reach the online financial data provider. This is typically caused by a lack of internet connection or the provider's server being temporarily down.
Can I manually update stock quotes in Excel for Mac?
Yes. Navigate to the 'Data' tab on the top ribbon and click 'Refresh All'. This forces Excel to contact the financial data servers and update the quotes.
Will reinstalling Excel for Mac fix the server unavailable error?
No. The server unavailable error is tied to the third-party financial data servers (such as Refinitiv) that Microsoft uses, not your local software. Reinstalling will not fix external server outages.
Where does Excel pull its stock and financial data from?
Microsoft Excel relies on online financial-data providers, primarily Refinitiv, to supply the data for stock data types and the STOCKHISTORY function.
