Fix Which Apps Microsoft Should in Microsoft 365 on Windows

When Office stops working as expected, start with the shortest official checks before you reinstall anything.

Problem Description: Which Apps Microsoft Should

I have had to purchase a new laptop and during setup it asked if I wanted to transfer data from my old laptop. Everything is fine and seems to work but I do not want Microsoft 365 which is installed at the moment and instead would like to change it to Microsoft office 2024 standard for home. Apart from the app that says Microsoft office 365 I am unsure which other Microsoft office apps I should uninstall. Some of these being Microsoft Windows App Runtime Singleton. Microsoft Windows Desktop Runtime. Power Automate. AND any other Microsoft office apps and Microsoft corporation apps... Once all of these are uninstalled I would like to install the Microsoft office 2024 standard home which I purchased via Wowcher and is from Zac Learning. I did try to contact them via email but sent a generic message back which was not very helpful. When contacting them by phone it rings and then cuts me off. TIA for any help.

Quick Answer for Uninstall Quick Fix

To install Office 2024 on a new laptop, uninstall Microsoft 365, as you cannot have two different versions of Office installed on a PC simultaneously, which causes conflicts.

Likely Causes Behind Office Failure Patterns

• The Microsoft account or license context may not match the purchase or device.

• Cached credentials, outdated builds, or damaged local components can trigger uninstall & reinstall issues.

• A file-specific corruption or add-in conflict can mimic a broader application failure.

Recommended Solution: Installing Office on a New PC

When to use this: Apply these steps when the symptoms match and you can access the relevant Microsoft account or administrator.

1. No other apps need to be uninstalled.

2. Be cautious when purchasing Office from third-party websites; cheap licenses or Office Pro Plus may be volume licenses that activate initially but later deactivate because they are not correct consumer licenses.

Alternative Solutions for Fallback Options for Uninstall

1. Retry the Microsoft-side steps after restarting the app and device.

2. Test the same action in a private browser session or a new blank file to isolate account vs file issues.

3. Run Quick Repair, then Online Repair from Programs and Features if the app still fails.

4. Capture exact error text and screenshots before contacting Microsoft Support or your administrator.

Working with WPS Office: Editing Files in WPS During Uninstall

WPS Office cannot replace Microsoft account, activation, or cloud fixes for this scenario. It remains one of the best free Microsoft Office-compatible alternatives for opening and editing local files.

1. Download and install WPS Office from the official website.

2. Open local Word, Excel, PowerPoint, or PDF files in the matching WPS app.

3. Save a working copy locally while Microsoft-side issues are resolved.

4. Return to Microsoft Office after the primary fix succeeds.

If you need a practical local workspace in the meantime, try WPS Office.

Prevention Tips for Smooth Office Device Transfers

• Keep one primary Microsoft account for subscriptions and Office sign-in.

• Install updates for Office and Windows before retrying failed workflows.

• Back up important files before repair, reset, or reinstall actions.

• Buy Office from official channels and record the redemption account.

FAQs About Uninstall Help Topics

Can WPS Office fix this uninstall & reinstall issues issue directly? Only when the WPS steps match the formatting or file task. Account, activation, and cloud issues stay on the Microsoft side.

Should I reinstall Office before trying these steps? Not first. Confirm account, license, and the exact error before reinstalling.

What should I send to Microsoft Support? The affected account email, device type, Office version, exact error text, and screenshots with personal data hidden.