Uninstall & Reinstall Issues

How to Reinstall Office Through the Workplace Discount Program

Maira Mehtab Sep 21, 2026 869 views

Question details

The user needs to reinstall Microsoft Office that was originally purchased through an employer via the Microsoft Workplace Discount Program.

Product: Microsoft Office
Device & OS: not provided
Scenario: Reinstalling Office software obtained through a corporate discount program and verifying continued license validity.
Observed behavior: The user requires access to their purchase history to redownload the installer, but may face license restrictions if they are no longer employed by the participating company.

Before you start

Ensure you have the login credentials for the personal Microsoft account that was originally used to finalize the purchase of Office through your employer's discount program.

Solution 1Recommended

Reinstall Office from the Order History Page

If you are still eligible, the most direct way to reinstall your software is by accessing your Workplace Discount Program order history.

Your purchase is tied to the Microsoft account used during checkout, not necessarily your work email address. You must log in to the dedicated order history page for the discount program to access your download link.

Visit the Order History Page

Navigate to the official Microsoft Workplace Discount Program order-history page at https://www.microsoft.com/en-us/workplace-discount-program/order-history in your web browser.

Sign In

Reinstall Office

Locate your Office purchase in the list of orders, click on it, and select the reinstall option to download the setup file.

Solution 2

Verify Your Continued License Eligibility

Check the program's terms to ensure your perpetual license is still valid, as it is tied to your employment status.

Solution 3

Troubleshoot a Missing Order

Steps to take if your Office purchase does not appear in your order history.

Free Microsoft Office alternative

Lost Your Office License? Try WPS Office for Free

If you have left your employer and can no longer access your Workplace Discount Program license, you don't need to purchase an expensive new suite. WPS Office is a highly compatible, free, and lightweight alternative to Microsoft Office.

1. Download the Software: Visit the official WPS Office website and click the free download button.
2. Install WPS Office: Run the installer file and follow the quick on-screen prompts to set up the software.
3. Open Your Files: Launch WPS Office and instantly open your existing Microsoft Office documents without losing any formatting.

Completely free to use for essential word processing, spreadsheets, and presentations.Fully compatible with Microsoft Office formats, including .docx, .xlsx, and .pptx.Familiar user interface guarantees a seamless migration with zero learning curve.Lightweight installer ensures smooth operation even on older devices.

Frequently Asked Questions

Can I still use Office from the Workplace Discount Program if I leave my company?

According to the program's FAQ, a perpetual license provided through an employer may no longer be used after the employee leaves that participating company, even though the employee paid for the license.

Why is my Office purchase not showing up in my order history?

This usually happens if you are logged into the wrong Microsoft account. Ensure you are signed in with the personal Microsoft account you linked during the original purchase process, rather than your work email.

Where can I find the download link for my Workplace Discount Program purchase?

You can find the reinstall link by logging into the dedicated Microsoft Workplace Discount Program order-history page at https://www.microsoft.com/en-us/workplace-discount-program/order-history.

Installation & Activation