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How to Transfer Office Professional Plus 2016 HUP to a New Computer
Question details
The user wants to install Office Professional Plus 2016 on a new computer but cannot find the product key or locate the Home Use Program (HUP) license in their Microsoft account.
- Product
- Microsoft Office Professional Plus 2016
- Device & OS
- not provided
- Scenario
- Transferring a previously purchased HUP software license to a new PC for continued use.
- Observed behavior
- The product key is unavailable, and the license is not visible in the connected Microsoft account, preventing the user from completing the installation.
Verify that you still have access to the original work email address used for the HUP purchase and that you remain employed by the participating organization.
Reinstall Office 2016 via the Workplace Discount Program Portal
If you are still eligible for the Home Use Program (now called the Workplace Discount Program), you can retrieve your installation link through the dedicated Microsoft order history portal.
Product keys linked to a Microsoft account through the Home Use Program typically cannot be redeemed again manually. Instead, you must access the specific portal designed for enterprise discount users to trigger the installation.
Navigate to the Microsoft Workplace Discount Program (formerly HUP) Order History page at https://www.microsoft.com/en-us/home-use-program/order-history.
Input the original work email address associated with your Office Professional Plus 2016 purchase to request an account access link.
Check your work email inbox for a message from Microsoft and click the provided link to view your verified order history.
Locate your Office 2016 purchase in the portal and click 'Install' to download and set up the software on your new computer.
Address Lost HUP Eligibility
Determine alternative paths if you have changed employers or your company no longer participates in the discount program.
Switch to WPS Office: A Free, Highly Compatible Alternative
If your Office 2016 HUP license is no longer valid due to an employer change, you don't need to buy a costly new subscription. WPS Office offers a free, lightweight, and powerful alternative that opens your existing files effortlessly.
- 1. Download the Installer: Visit the official WPS website and download the free WPS Office installer for your operating system.
- 2. Install the Suite: Run the setup file and follow the on-screen instructions to complete the lightweight installation in minutes.
- 3. Open Your Office Files: Double-click any of your existing Word, Excel, or PowerPoint files to open and edit them instantly in WPS Office.
Frequently Asked Questions
Can I use my Office HUP license after leaving my job?
No, the Home Use Program (Workplace Discount Program) terms require you to remain actively employed by the participating organization. If you leave your job, the software license is no longer valid for new installations.
Where can I find my original Office 2016 HUP product key?
Microsoft typically does not display the 25-character product key once it is linked to a HUP purchase. Instead, you must request an access link sent to your work email via the Workplace Discount Program Order History page.
Why is my Office 2016 license not showing in my personal Microsoft account?
HUP purchases are managed through a dedicated enterprise portal tied to your work email address. They generally do not appear under the standard 'Services & subscriptions' tab of a personal Microsoft account.
