Sign-in & Login Problems

Fix Personal OneDrive Sign-In Redirecting to GitHub on iOS

Nimra Malik Sep 28, 2026 870 views

Question details

The user is unable to complete the sign-in process for Microsoft applications using a personal account linked to GitHub due to a broken redirect loop.

How to Fix Personal OneDrive Sign-In Redirecting to GitHub on iOS

Product: Microsoft OneDrive, Word, OneNote
Device & OS: iOS / iPadOS
Scenario: Attempting to sign in to Microsoft applications on Apple mobile devices using a personal Microsoft account linked with GitHub as the identity provider.
Observed behavior: The authentication process redirects to GitHub and succeeds, but the application fails to receive the redirect payload, leaving the user on the Microsoft account webpage instead of logging them into the app.

Before you start

Verify that your default iOS browser is set to Safari and clear your browser cache, as third-party browsers sometimes block the callback URLs required to return you to the Microsoft app after authenticating with GitHub.

Solution 1Recommended

Update Device Software and Reset Network Settings

Outdated operating systems or corrupted network configurations can break the authentication callback between the iOS browser and the Microsoft application.

Authentication redirects on iOS rely on deep links and Universal Links. If your iOS version or the Microsoft app is outdated, these links may fail to trigger, leaving you stranded on the web page instead of passing the login token back to the app.

Update iOS and iPadOS

Navigate to 'Settings' > 'General' > 'Software Update' on your device. If an update is available, tap 'Download and Install' to ensure your system's URL handling is up to date.

Update Microsoft Applications

Open the 'App Store', tap your profile icon at the top right, and scroll down to the 'Available Updates' section. Tap 'Update' next to OneDrive, Word, OneNote, and any other affected Microsoft apps.

Reset Network Settings

Go to 'Settings' > 'General' > 'Transfer or Reset iPhone/iPad' > 'Reset' > 'Reset Network Settings'. Note that this will erase saved Wi-Fi networks and passwords, cellular settings, and VPN configurations.

Restart Required: After performing a network reset, your device will restart automatically. Make sure you have your Wi-Fi password handy to reconnect.

Solution 2

Unlink GitHub and Set a Microsoft Password

Bypass the external identity provider redirect entirely by temporarily unlinking GitHub and signing in with a standard Microsoft account password.

Solution 3

Verify Safari Redirect Preferences and Contact Support

Ensure that your browser is not blocking the cross-site tracking or redirects necessary for the authentication token to reach the app.

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Frequently Asked Questions

Why does my Microsoft account redirect to GitHub during sign-in?

Microsoft allows users to link personal accounts with external identity providers like GitHub for seamless sign-in. When you enter an email associated with GitHub, the system redirects you to GitHub's servers to authenticate.

Can I permanently unlink my GitHub account from my Microsoft account?

Yes. You can log into your Microsoft account dashboard from a web browser, navigate to 'Advanced security options', and remove GitHub from your list of identity providers. You will need to set a standard password if you haven't already.

Does this redirect issue affect work or school Microsoft accounts?

Typically, no. This specific issue involves personal Microsoft accounts that have been manually linked to a GitHub profile. Work or school accounts use organizational Azure Active Directory authentication.

Login & Account Issues