How to Activate Microsoft 365 Business Premium from Founders Hub
Question details
The user needs to activate Microsoft 365 Business Premium and potentially Copilot benefits via the Microsoft for Startups Founders Hub, especially after a prior activation.

- Product
- Microsoft 365
- Device & OS
- not provided
- Scenario
- Activating additional startup benefits or resolving issues with previously activated Microsoft 365 Business Premium subscriptions.
- Observed behavior
- The user is unable to automatically claim further benefits suggested by Copilot and needs assistance navigating the Founders Hub portal for benefit verification.
Ensure you have your Microsoft for Startups Founders Hub login credentials and any emails confirming your previous benefit activations ready before requesting assistance.
Submit a Support Request via Founders Hub Portal
Contact the dedicated Microsoft for Startups support team to review your account and manually grant access to additional Microsoft 365 or Copilot benefits.
Because this request concerns specific startup benefits that were previously activated, the automated portal may not allow a second activation. The dedicated support team can review your current configuration and manually explain or apply your eligibility for additional Microsoft 365 Business Premium or Copilot features.
Navigate to the Microsoft for Startups Founders Hub portal in your web browser and sign in using your registered startup account credentials.
Locate the 'Support' or 'Help' tab, which is typically found in the main navigation menu on your dashboard.
Click the button to create a new support ticket. Clearly state that you are trying to activate your Microsoft 365 Business Premium benefit and mention that Copilot suggested additional benefits might be available.
Include the details of your previous activation and your startup's account ID to help the support team verify your eligibility quickly.

Need a Powerful Office Suite While Waiting for Your Subscription? Try WPS Office
If you are facing delays activating your Microsoft 365 Business Premium benefits through Founders Hub, WPS Office provides a lightweight, free, and highly compatible alternative to keep your startup team productive.
- 1. Download the Installer: Visit the official WPS Office website and download the free installation package for your operating system.
- 2. Install WPS Office: Run the downloaded installer and follow the simple on-screen instructions to set up the software.
- 3. Start Working Instantly: Open WPS Office and immediately start creating, editing, and sharing your documents without waiting for subscription approvals.

Frequently Asked Questions
Why can't I automatically activate my Microsoft 365 benefits in Founders Hub?
If you have previously activated a Microsoft 365 benefit or a similar trial, the automated system may flag your account. A manual review by the support team is required to unlock additional benefits.
Can I get Microsoft Copilot benefits through Microsoft for Startups?
Yes, Microsoft frequently updates its Founders Hub offers, and eligible startups may qualify for Copilot benefits. You need to check your offers tab or contact support to verify your specific eligibility.
How long does it take for Founders Hub support to resolve benefit issues?
Typically, the dedicated Microsoft for Startups support team responds within 1 to 3 business days, though complex account reviews might take slightly longer.




