Sign-in & Login Problems

How to Fix OneNote Feed Repeatedly Signing Out on Windows

Ayan Masood Oct 19, 2026 868 views

Question details

The OneNote Feed panel continuously signs out and requires repeated authentication, even while the primary OneNote application stays connected.

How to Fix OneNote Feed Repeatedly Signing Out on Windows

Product: Microsoft OneNote
Device & OS: Windows
Scenario: Accessing synced notes or recently viewed pages across notebooks using the OneNote Feed panel.
Observed behavior: The user is continuously prompted to re-authenticate or use an authenticator app for the OneNote Feed, while the main application experiences no disconnection.

Before you start

Ensure you have your Microsoft account email and password readily available, as you will need to re-authenticate after clearing your stored Windows credentials.

Solution 1Recommended

Clear Windows Credentials and Re-sign In

Removing corrupted or outdated Office credentials from the Windows Credential Manager is the most effective way to resolve persistent sign-out loops.

Authentication conflicts often occur when Windows stores outdated login tokens. Clearing these cached credentials forces OneNote to generate a fresh, stable connection for the Feed.

Sign out of Office

Open OneNote, sign out of your account, and completely close all running Microsoft Office applications.

Open Credential Manager

Click the Windows Start button, type 'Credential Manager' in the search bar, and press Enter.

Remove Office Credentials

Select 'Windows Credentials'. Scroll down and locate any entries containing 'MicrosoftOffice', 'OneNote', or your Microsoft account email. Click on each one and select 'Remove'.

Restart and Re-authenticate

Restart your computer, open OneNote, and sign back into your Microsoft account to test the Feed.

Clear Windows Credentials and Re-sign In

Safe Process: Clearing credentials will not delete your notebooks or data. It only removes the saved login tokens from your local machine.

Solution 2

Repair Your Microsoft Office Installation

If the credential reset does not work, running a built-in Office repair can fix underlying application files causing the Feed to disconnect.

Free Microsoft Office alternative

Try WPS Office for a Seamless Document Experience

If you are tired of constant login issues, syncing glitches, and recurring authentication prompts, consider switching to WPS Office. It provides a lightweight, highly compatible suite for all your document, spreadsheet, and presentation needs without the hassle of persistent sign-out loops.

1. Download the Installer: Visit the official WPS Office website and click the free download button.
2. Install WPS Office: Run the downloaded installer and follow the quick on-screen setup instructions.
3. Open and Edit: Launch WPS Office and instantly view, edit, or create your documents with full Microsoft format compatibility.

Fully compatible with Microsoft Word, Excel, and PowerPoint file formats.Lightweight installation that runs flawlessly on all Windows devices.Stable local and cloud file management without frustrating sign-out loops.Completely free to download with a familiar, highly intuitive user interface.

Frequently Asked Questions

Why does only the OneNote Feed sign out while the main app stays logged in?

The OneNote Feed relies on a separate web-based authentication token. If this specific token expires, becomes corrupted, or conflicts with stored Windows credentials, the Feed panel will disconnect even if the primary desktop application remains securely connected.

How do I ensure my OneNote application is fully updated?

Open the OneNote desktop app, click on 'File' in the top-left corner, and select 'Account'. Under Product Information, click 'Update Options' next to Office Updates, and choose 'Update Now' to fetch and install the latest version.

What should I do if the Online Repair for Office fails to fix the Feed?

If Online Repair does not resolve the persistent sign-out issue, try signing into OneNote with a different Microsoft account to determine if the issue is account-specific. If the problem continues across accounts, you may need to contact Microsoft Support with your Windows and Office build versions.

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