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Microsoft Intune Pricing and Setup with Office 365 E3 License
Question details
The user needs to understand if Microsoft Intune is included in an Office 365 E3 license and how to resolve errors when trying to create a work profile on a mobile device.
- Product
- Microsoft 365
- Device & OS
- Android
- Scenario
- Attempting to install Microsoft Intune to create a mobile work profile, but facing licensing restrictions from a standard Office 365 E3 subscription.
- Observed behavior
- The user receives an error stating 'A work profile cannot be added to this device' because standard Office 365 E3 does not include the required Intune mobile device management license.
Ensure you have global administrator or billing administrator permissions in the Microsoft 365 admin center before attempting to view pricing or purchase new licenses.
Purchase and Assign Enterprise Mobility + Security E3
Resolve missing Intune features by adding an EMS E3 license, which bundles Intune with additional security and identity management tools.
Standard Office 365 E3 provides excellent productivity applications but does not natively include Microsoft Intune for mobile device management (MDM). To manage work profiles and secure company data on employee devices, you must purchase Intune as a standalone add-on or via the Enterprise Mobility + Security (EMS) suite.
Go to the Microsoft 365 admin center and log in using your administrator credentials.
On the left-hand navigation menu, click on 'Billing' and then select 'Purchase services'.
Use the search bar to look for 'Enterprise Mobility + Security E3' or 'Microsoft Intune Plan 1'.
Select the desired plan, review the region-specific pricing details, and follow the prompts to complete the checkout process.
Navigate to 'Users' > 'Active users', select the affected employee's profile, and assign the newly purchased EMS E3 or Intune license to their account.
Boost Productivity with WPS Office
While Microsoft 365 requires complex licensing for mobile device management, WPS Office provides a lightweight, highly compatible, and free alternative for your daily document needs. Enjoy seamless document editing on any device without worrying about enterprise license assignments.
- 1. Download the App: Visit the official WPS Office website or your device's app store to download the free installer.
- 2. Install WPS Office: Run the setup file and follow the simple on-screen instructions to install the suite on your device.
- 3. Start Creating: Open WPS Office, sign in for cloud features, and begin editing your documents instantly.
Frequently Asked Questions
Why do I get a 'work profile cannot be added' error when installing Intune?
This error typically occurs when your organizational account does not have a valid Microsoft Intune license assigned. Your IT administrator must assign an Intune or Enterprise Mobility + Security license to your account before you can create a work profile.
Does Office 365 E3 include Microsoft Intune?
No, standard Office 365 E3 does not include Microsoft Intune. You must purchase it separately or upgrade your organization's plan to Microsoft 365 E3 or Enterprise Mobility + Security (EMS) E3.
Where can IT admins view current Microsoft Intune pricing?
IT administrators can view up-to-date, region-specific pricing by logging into the Microsoft 365 admin center, navigating to 'Billing', and selecting 'Purchase services'.
Can I buy Microsoft Intune as a standalone product?
Yes, Microsoft Intune Plan 1 can be purchased as a standalone license in the admin center if your organization does not want to buy the full Enterprise Mobility + Security suite.
