Office Check Details All Fields Error: Step-by-Step Fixes

When Office stops working as expected, start with the shortest official checks before you reinstall anything.

Problem Description: Check Details All Fields

Cannot add payment method as it always prompted "Check that the details in all fields are correct or try a different card.", despite the credit card details are correct.

Quick Answer for Resolving License

Carefully re-enter your payment information to guarantee that the card number, expiration date, full name, and billing address match your bank records precisely, including spacing and formatting.

Likely Causes Behind License & Subscription Issues

• The Microsoft account or license context may not match the purchase or device.

• Cached credentials, outdated builds, or damaged local components can trigger license & subscription issues.

• A file-specific corruption or add-in conflict can mimic a broader application failure.

Recommended Solution: Transferring Office License Safely

When to use this: Apply these steps when the symptoms match and you can access the relevant Microsoft account or administrator.

1. Confirm that the issuing country of your credit or debit card aligns exactly with the region settings configured in your Microsoft account, as cross-border transactions are frequently blocked by security protocols.

2. If the error persists after verification, attempt to add an alternative payment method to determine whether the issue stems from the specific card issuer or your account status.

3. Should multiple cards fail, reach out to Microsoft billing support to investigate potential account holds, fraud filters, or regional payment gateway restrictions that may require manual resolution.

Alternative Solutions for When Office Still Fails

1. Retry the Microsoft-side steps after restarting the app and device.

2. Test the same action in a private browser session or a new blank file to isolate account vs file issues.

3. Capture exact error text and screenshots before contacting Microsoft Support or your administrator.

Working with WPS Office: WPS Office for Local Document Work

WPS Office cannot replace Microsoft account, activation, or cloud fixes for this scenario. It remains one of the best free Microsoft Office-compatible alternatives for opening and editing local files.

1. Download and install WPS Office from the official website.

2. Open local Word, Excel, PowerPoint, or PDF files in the matching WPS app.

3. Save a working copy locally while Microsoft-side issues are resolved.

4. Return to Microsoft Office after the primary fix succeeds.

If you need a practical local workspace in the meantime, try WPS Office.

Prevention Tips for Safer Login Habits

• Keep one primary Microsoft account for subscriptions and Office sign-in.

• Install updates for Office and Windows before retrying failed workflows.

• Back up important files before repair, reset, or reinstall actions.

• Register more than one MFA method and keep recovery contacts current.

FAQs About Common License Answers

Can WPS Office fix this license & subscription issues issue directly? Only when the WPS steps match the formatting or file task. Account, activation, and cloud issues stay on the Microsoft side.

Should I reinstall Office before trying these steps? Not first. Confirm account, license, and the exact error before reinstalling.

What should I send to Microsoft Support? The affected account email, device type, Office version, exact error text, and screenshots with personal data hidden.