Office Unwanted Device List Click Remove Error: Step-by-Step Fixes

When Office stops working as expected, start with the shortest official checks before you reinstall anything.

Problem Description: Traceid Kuzrpgvxt0Us4Gsq 152

My account shows 2 devices tied to me however it wont let me remove them it wont let me unlink them in the "store" and i can't find them

Quick Answer for Resolving Microsoft Account Errors

To resolve persistent device tracking issues, open an incognito browser window and sign in to your Microsoft account at account.microsoft.com/devices.

Likely Causes Behind Microsoft Account Errors

• The Microsoft account or license context may not match the purchase or device.

• Cached credentials, outdated builds, or damaged local components can trigger microsoft account errors.

• A file-specific corruption or add-in conflict can mimic a broader application failure.

Recommended Solution: Transferring Office License Safely

When to use this: Apply these steps when the symptoms match and you can access the relevant Microsoft account or administrator.

1. Select the unwanted device from the list and click Remove.

2. If the device continues appearing under Settings, Accounts, and Linked devices, navigate to your Microsoft account security page or sign in directly to the additional proofs management portal.

3. Verify that all recovery information, including your email address and phone number, is active and functional.

4. Add a new recovery email address if necessary, scroll to the bottom of the page, and select the option to reset Windows Hello on all of your Windows devices.

5. After completing these steps, fully restart your computer to apply the changes and verify that the outdated device entry has been successfully cleared from your account.

Alternative Solutions for When Office Still Fails

1. Retry the Microsoft-side steps after restarting the app and device.

2. Test the same action in a private browser session or a new blank file to isolate account vs file issues.

3. Capture exact error text and screenshots before contacting Microsoft Support or your administrator.

Working with WPS Office: WPS Office for Local Document Work

WPS Office cannot replace Microsoft account, activation, or cloud fixes for this scenario. It remains one of the best free Microsoft Office-compatible alternatives for opening and editing local files.

1. Download and install WPS Office from the official website.

2. Open local Word, Excel, PowerPoint, or PDF files in the matching WPS app.

3. Save a working copy locally while Microsoft-side issues are resolved.

4. Return to Microsoft Office after the primary fix succeeds.

If you need a practical local workspace in the meantime, try WPS Office.

Prevention Tips for Safer Login Habits

• Keep one primary Microsoft account for subscriptions and Office sign-in.

• Install updates for Office and Windows before retrying failed workflows.

• Back up important files before repair, reset, or reinstall actions.

• Register more than one MFA method and keep recovery contacts current.

FAQs About Common Microsoft Account Errors Answers

Can WPS Office fix this microsoft account errors issue directly? Only when the WPS steps match the formatting or file task. Account, activation, and cloud issues stay on the Microsoft side.

Should I reinstall Office before trying these steps? Not first. Confirm account, license, and the exact error before reinstalling.

What should I send to Microsoft Support? The affected account email, device type, Office version, exact error text, and screenshots with personal data hidden.