License & Subscription Issues

Why Microsoft Loop Shows Warnings About Disappearing

Aamir Naveed Akram Oct 1, 2026 868 views

Question details

Users are receiving warnings stating that the Microsoft Loop application will disappear on July 1, and the app is no longer listed under their Microsoft 365 A3 extra features.

Why Microsoft Loop Shows Warnings About Disappearing

Product: Microsoft Loop
Device & OS: not provided
Scenario: Accessing Microsoft Loop or reviewing available Microsoft 365 subscription features.
Observed behavior: A warning message appears indicating the app will disappear by July 1, and the application is missing from the list of available Microsoft 365 features.

Before you start

Ensure you have access to the Microsoft 365 Admin Center or can contact your IT administrator to verify your current subscription plan and assigned licenses.

Solution 1Recommended

Verify Your Microsoft 365 License and Plan

Check your Microsoft 365 subscription to ensure it includes Microsoft Loop access now that the public preview grace period has ended.

The disappearance warning was a notification regarding the end of the Microsoft Loop public-preview grace period, which concluded on June 30, 2024. After this date, access to Loop transitioned from a free preview to a paid feature dependent on your specific Microsoft 365 license (such as A3, A5, E3, or E5).

Log in to Microsoft 365 Admin Center

Navigate to the Microsoft 365 Admin Center using your administrator credentials.

Check Active Subscriptions

Go to the 'Billing' section and select 'Your products' to view your current active licenses and verify if your plan includes Microsoft Loop.

Manage User Licenses

Navigate to 'Users' > 'Active users', select the affected user, and click on the 'Licenses and apps' tab.

Enable the Loop App

Scroll down to the 'Apps' section, locate 'Microsoft Loop' in the list, check the box to enable it, and save the changes.

Verify Your Microsoft 365 License and Plan

Grace Period End: The July 1 disappearance warning was an automated reminder. The application itself is not being discontinued; it is simply enforcing commercial licensing requirements.

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Frequently Asked Questions

Is Microsoft Loop being permanently discontinued?

No, Microsoft Loop is not being discontinued. The warning simply indicated the end of its public preview grace period, meaning the app is now fully transitioning to a feature tied to specific paid Microsoft 365 licenses.

Which Microsoft 365 plans include access to Microsoft Loop?

Microsoft Loop is generally included in Microsoft 365 commercial plans such as Business Standard, Business Premium, E3, and E5, as well as educational plans like A3 and A5.

What should I do if Loop is missing from my apps list despite having a valid A3 license?

If you have a qualifying license but cannot see Loop, your IT administrator may need to manually enable the Loop app for your specific account within the Microsoft 365 Admin Center under the 'Licenses and apps' settings.

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