How to Transfer OneDrive Files Between Microsoft 365 Users Without Bypassing MFA
Question details
A Microsoft 365 administrator needs to securely move files between two users' OneDrive accounts without logging in as the users or triggering their MFA prompts.

- Product
- Microsoft 365
- Device & OS
- not provided
- Scenario
- Migrating or transferring OneDrive data between users while maintaining MFA security protocols.
- Observed behavior
- The administrator needs authorized administrative access to transfer files seamlessly without requiring the source user's Microsoft Authenticator approval.
Ensure you have Global Administrator or SharePoint Administrator privileges in your Microsoft 365 tenant before attempting to access another user's OneDrive.
Create a Link to Files via Microsoft 365 Admin Center
The most secure way for an admin to access a user's OneDrive files without needing their login credentials or MFA approval.
Using the admin center allows you to generate a secure link to the user's OneDrive, granting you direct access to their files securely.
Once accessed, you can download the files or move them using SharePoint administration methods.
Log in to the Microsoft 365 admin center using your Global Administrator credentials.
Go to the 'Users' section and select 'Active users' from the left-hand navigation menu.
Click on the name of the user whose OneDrive files you need to access.
In the user details pane that appears on the right, click on the 'OneDrive' tab.
Under the 'Get access to files' section, click 'Create link to files' and click the generated URL to open their OneDrive securely.

Sync OneDrive Accounts Locally for Transfer
Use the OneDrive desktop client to sync both the source and destination accounts to manually move files after gaining delegated access.
Perform a Managed Migration with a Third-Party Tool
For large-scale transfers or when direct move options are limited, using an approved migration tool is recommended.
Try WPS Office as a Lightweight Alternative
While managing cloud migrations requires Microsoft 365 admin tools, your daily document editing needs might benefit from a lighter, faster alternative. WPS Office offers a complete suite for word processing, spreadsheets, and presentations without the heavy subscription costs.

Frequently Asked Questions
Can I move files directly from one OneDrive to another in the Microsoft 365 admin center?
No, generating an access link gives you direct access to the files via your browser, but it does not provide a one-click 'Move' button to another user's OneDrive. You will need to download and upload the files, sync them locally, or use a SharePoint migration tool.
Why shouldn't I just log in as the user to transfer their files?
Logging in as the user requires their credentials and either bypasses or triggers their MFA (Microsoft Authenticator prompt). This violates organizational security best practices and compliance standards. Always use admin delegation tools to access files securely.
Do I need a special license to transfer files between Microsoft 365 users?
No special license is required to use the 'Create link to files' feature natively, provided you have Global Administrator or SharePoint Administrator rights. However, third-party migration tools may require their own licensing or per-user fees.
What should I do if the OneDrive client produces sync errors during the transfer?
If you encounter sync errors while moving files locally, check your internet connection, ensure file paths are not too long, and verify that there are no restricted characters in the filenames. You can view specific sync error details by clicking the OneDrive icon in your system tray.




