This guide walks you through deleted file recovery using Microsoft-supported steps first, with WPS only where it genuinely helps.
Problem Description: Recover Photos Onedrive Sd
I have a Samsung A52S. I selected to back up my SD Card to OneDrive. I only got a notification that the back up was "preparing" and then I unselected the backup option. When I went back to my gallery, all of my SD Card folders had disappeared. Now when I go into my OneDrive, pictures of hundreds of random cartoon images (I presume from other system apps). Some of my pictures are saved in an SD card folder on OneDrive but I cannot save them back to my phone. Where are my photos and how can I restore them back to my phone in their original photos? I have lost thousands of images and I am desperate to get them back.
Quick Answer for OneDrive Won't Complete Task
First, determine if your Android device is temporarily hiding the SD card folders by restarting your phone and navigating to My Files to locate the SD Card directory.
Likely Causes Behind Common Deleted File Recovery Triggers
The Microsoft account or license context may not match the purchase or device.
Cached credentials, outdated builds, or damaged local components can trigger deleted file recovery.
A file-specific corruption or add-in conflict can mimic a broader application failure.
Recommended Solution: Transferring OneDrive License Safely
When to use this: Apply these steps when the symptoms match and you can access the relevant Microsoft account or administrator.
Physically remove the memory card and connect it to a separate smartphone or computer to verify that the image files remain intact and the card is not corrupted.
If the storage media is functional, log into OneDrive.com and thoroughly inspect the Photos and Files section, paying close attention to hidden directories such as SD Card, DCIM, or Media folders.
Remember that canceling the automatic backup feature does not delete locally stored images, but corrupted cards will prevent successful cloud synchronization.
Alternative Solutions for Broader Deleted File Recovery Workarounds
Retry the Microsoft-side steps after restarting the app and device.
Test the same action in a private browser session or a new blank file to isolate account vs file issues.
Capture exact error text and screenshots before contacting Microsoft Support or your administrator.
Working with WPS Office: Using WPS While OneDrive Is Unavailable

WPS Office cannot replace Microsoft account, activation, or cloud fixes for this scenario. It remains one of the best free Microsoft Office-compatible alternatives for opening and editing local files.
Download and install WPS Office from the official website.
Open local Word, Excel, PowerPoint, or PDF files in the matching WPS app.
Save a working copy locally while Microsoft-side issues are resolved.
Return to Microsoft Office after the primary fix succeeds.
If you need a practical local workspace in the meantime, try WPS Office.
Prevention Tips for Avoiding Repeat Deleted File Recovery
Keep one primary Microsoft account for subscriptions and Office sign-in.
Install updates for Office and Windows before retrying failed workflows.
Back up important files before repair, reset, or reinstall actions.
Document exact error messages before the next troubleshooting attempt.
FAQs About Recover Troubleshooting FAQ
Can WPS Office fix this deleted file recovery issue directly? Only when the WPS steps match the formatting or file task. Account, activation, and cloud issues stay on the Microsoft side.
Should I reinstall OneDrive before trying these steps? Not first. Confirm account, license, and the exact error before reinstalling.
What should I send to Microsoft Support? The affected account email, device type, Office version, exact error text, and screenshots with personal data hidden.




