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Office Compatibility Issues

Fix Arial and Times New Roman Showing as Wingdings in Excel Online

Nimra MalikNimra Malik Oct 15, 2026 870 views

Question details

Users need a reliable way to fix standard text appearing as unreadable symbols in Excel Online.

Fix Arial and Times New Roman Displaying as Wingdings in Excel Online
Product
Excel Online
Device & OS
not provided
Scenario
Viewing or editing spreadsheets in Excel Online via a web browser.
Observed behavior
Text formatted with Arial or Times New Roman incorrectly renders as Wingdings characters in the web browser, making the spreadsheet unreadable, while desktop Excel and Word Online continue to display the text correctly.
Before you start

Ensure your web browser is fully updated to the latest version and save any ongoing work in your Excel Online tabs before modifying your browser settings or restarting your computer.

Solution 1Recommended

Change Browser Default Fonts to Calibri

Modifying the default sans-serif font in your browser settings can bypass the rendering glitch and restore readable text.

This rendering issue is often tied to how Chromium-based browsers interpret standard fonts within Excel Online. Overriding the browser's default font settings to use Calibri provides a stable workaround.

1
Open Browser Appearance Settings

In Google Chrome or Microsoft Edge, click the three-dot menu in the top right corner, select 'Settings', and navigate to the 'Appearance' tab.

2
Customize Fonts

Click on 'Customize fonts'. Look for the 'Standard font' and 'Sans-serif font' dropdown menus and change both to 'Calibri'.

3
Restart Your Computer

Close all active browser windows and completely restart your computer to ensure the new font rendering rules are applied to your next Excel Online session.

Change Browser Default Fonts to Calibri
Temporary UI Glitches: While this resolves the spreadsheet display, you might still occasionally see Wingdings in specific user interface elements like the Ctrl+F search box.
Free Microsoft Office alternative

Switch to WPS Office for a Stable Desktop Experience

If browser-based font rendering issues in Excel Online disrupt your workflow, consider using WPS Office. It offers a powerful, free desktop application that completely avoids web browser glitches while maintaining full compatibility with your Excel files.

  1. 1. Download WPS Office: Visit the official WPS website and download the free WPS Office desktop suite.
  2. 2. Save Your Excel File: Download your problematic spreadsheet from Excel Online to your local computer drive.
  3. 3. Open with WPS Spreadsheet: Open the file in WPS Spreadsheet to view and edit your data accurately without dealing with browser font issues.
Avoid browser-dependent font rendering bugs with a stable desktop application.Fully compatible with Microsoft Excel formats including .xlsx, .xls, and .csv.Lightweight, fast, and completely free to use for your daily spreadsheet tasks.Familiar user interface requires no learning curve when switching from Office.
microsoft office alternative - wps office

Frequently Asked Questions

Why are my Excel Online fonts suddenly changing to Wingdings?

This is a known browser-based rendering glitch that affects Excel Online. It occurs when the browser temporarily misinterprets standard fonts like Arial or Times New Roman, incorrectly mapping them to symbol fonts like Wingdings.

Does this font rendering issue permanently corrupt the actual data in my Excel file?

No, the underlying data and font formatting in your file remain completely intact. The issue is purely visual within the web browser. If you open the exact same file in a desktop application, the text will display normally.

Will restarting my computer permanently fix the Wingdings issue?

Restarting the computer clears temporary visual caches and often provides a quick temporary fix, but the issue may return during future sessions. Changing your browser's default sans-serif font to Calibri is a more reliable long-term workaround.