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Fix OneNote Send Copy of Page Not Opening New Outlook
Question details
The user is unable to use the 'Send Copy of Page' feature in OneNote for Windows 10 because it fails to launch the New Outlook application.
- Product
- Microsoft OneNote and Outlook
- Device & OS
- Windows 10
- Scenario
- Sharing or emailing a page directly from OneNote while having the New Outlook client enabled on the system.
- Observed behavior
- Clicking 'Send Copy of Page' does not trigger the New Outlook mail client, effectively breaking the page-sharing workflow.
Ensure your Windows system is fully updated and verify whether the 'New Outlook' toggle is currently switched on in the upper right corner of your email client.
Switch Off New Outlook to Restore Compatibility
Reverting to the legacy Outlook or standard Windows Mail app is currently the most reliable way to restore this sharing functionality until Microsoft fully updates the New Outlook beta.
Because New Outlook is still in active development, it does not yet fully support all legacy integrations and COM add-ins. Reverting to the previous stable version will immediately restore OneNote's ability to send page copies.
Open the New Outlook application on your Windows 10 computer from the Start menu or taskbar.
Locate the 'New Outlook' toggle situated in the top right corner of the application window and switch it to the 'Off' position.
Provide any feedback if prompted by Microsoft, and wait for the legacy Outlook or Windows Mail app to reload on your screen.
Open OneNote for Windows 10 and click 'Send Copy of Page' again to ensure it now successfully opens a new email draft in your legacy client.
Submit Feature Feedback in New Outlook
If you want this integration fully supported when New Outlook becomes mandatory in the future, it is highly recommended to submit a formal feature request to Microsoft.
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Frequently Asked Questions
Why does OneNote fail to open New Outlook when sending a page?
The New Outlook is currently a preview product and does not yet support all legacy sharing protocols utilized by OneNote for Windows 10, preventing the 'Send Copy of Page' command from successfully triggering the new mail client.
Will I lose the 'Send Copy of Page' feature when New Outlook becomes mandatory?
If Microsoft does not patch the integration before retiring the legacy Mail app, the direct sharing button may remain broken. We highly recommend submitting feedback through the New Outlook Help menu to request this functionality be restored.
How can I email a OneNote page without using the direct share button?
As a workaround, you can export the OneNote page as a PDF (via File > Export) and manually attach it to a new email in New Outlook, or simply copy the text from your notes and paste it directly into the email body.
