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Office Compatibility Issues

Fix OneNote Email Page Not Working with New Outlook

Maira MehtabMaira Mehtab Sep 21, 2026 871 views

Question details

The user needs to restore functionality to the OneNote Email Page feature, which currently fails when using New Outlook.

Product
Microsoft OneNote and Outlook
Device & OS
Windows 11
Scenario
Attempting to share a OneNote notebook page via email using the new Outlook email client.
Observed behavior
The Email Page feature fails to trigger a compose window because New Outlook is set as the default email application and lacks support for this action.
Before you start

Verify whether your system is currently running the 'New Outlook' or 'Classic Outlook' as the default email application.

Solution 1Recommended

Switch to Classic Outlook to Email OneNote Pages

The New Outlook does not yet support the OneNote Email Page integration, making it necessary to switch back to Classic Outlook.

Microsoft has confirmed that the Email Page feature in OneNote currently does not support the New Outlook application. To restore this functionality, you must revert to or install Classic Outlook, which will properly open a compose window when triggered.

1
Check for Classic Outlook

Search for 'Outlook' in your Windows 11 Start menu. Look for the classic application icon, typically named just 'Outlook' rather than 'Outlook (new)'.

2
Toggle Off New Outlook

If you are currently using New Outlook, locate the 'New Outlook' toggle in the top-right corner of the application window and switch it off to revert to Classic Outlook.

3
Install Classic Outlook (If Missing)

If Classic Outlook is not installed on your PC, navigate to Microsoft's official support page for installing classic Outlook on a new Windows PC and follow their download instructions.

4
Use the Email Page Feature

Once Classic Outlook is running and set as default, open OneNote, select the page you wish to share, and click 'Email Page'. A compose window will now automatically open.

Default Application Settings: Ensure that Classic Outlook is set as your default email app in Windows 11 Settings under Apps > Default Apps to prevent OneNote from routing requests to New Outlook.
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Frequently Asked Questions

Why does the Email Page feature fail with New Outlook?

New Outlook is built on a modern web-based architecture that does not yet support the legacy COM add-ins and specific local API calls required by OneNote to trigger the 'Email Page' command.

Can I have both New Outlook and Classic Outlook installed on Windows 11?

Yes, you can keep both versions installed simultaneously. However, you need to ensure Classic Outlook is designated as your default email client so external applications like OneNote can communicate with it.

Will Microsoft add OneNote Email Page support to New Outlook?

Microsoft is continuously updating New Outlook with features from the classic version. While integration improvements are expected, using Classic Outlook remains the official workaround until full support is implemented.