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Office for Mac Issues

Fix XLOOKUP Missing in Excel on Mac & Safely Duplicate Workbooks

Phi Hung VoPhi Hung Vo Oct 7, 2026 868 views

Question details

The user experiences XLOOKUP temporarily vanishing from the Insert Function menu in Excel for Mac, accompanied by unexpected threaded comments behavior. They also need to know how to safely duplicate workbooks to preserve data before updates.

How to Fix XLOOKUP Disappearing in Excel for Mac and Duplicate Workbooks
Product
Microsoft Excel for Mac
Device & OS
macOS
Scenario
Attempting to use the XLOOKUP function in a spreadsheet and backing up a workbook safely before applying software updates.
Observed behavior
XLOOKUP disappears from the function menu temporarily but returns after restarting Excel. Threaded comments sometimes appear unexpectedly.
Before you start

Before troubleshooting, ensure you save your current progress and note down your exact macOS and Excel version numbers in case you need to report a bug to Microsoft.

Solution 1Recommended

Restart Excel and Report the Bug to Microsoft

Since XLOOKUP returning after a restart indicates a temporary glitch, restarting is the quickest fix. Reporting it ensures Microsoft is aware of the Mac-specific bug.

1
Quit Excel

Save your current workbook and completely quit Excel by pressing Cmd + Q on your keyboard.

2
Reopen the Application

Relaunch Microsoft Excel and check if XLOOKUP is restored in the Insert Function menu.

3
Report the Issue

If the issue persists or returns, go to the top menu bar and click Help > Feedback > I Do Not Like Something.

4
Provide Details

Describe the missing XLOOKUP issue, include your specific Excel version, and attach a screen recording showing the missing function and unexpected threaded comments.

Restart Excel and Report the Bug to Microsoft
Temporary Bug: Because the feature disappears temporarily and returns after restarts, it is highly likely a temporary caching bug in the Mac version of Excel.
Free Microsoft Office alternative

Try WPS Office for Mac for a Stable Spreadsheet Experience

If you are frustrated by disappearing functions and temporary bugs in Microsoft Excel for Mac, WPS Office offers a free, lightweight, and highly compatible alternative. It natively supports advanced functions like XLOOKUP, ensuring your workflow remains uninterrupted without unexpected glitches.

  1. 1. Download WPS Office: Visit the official WPS website and download the free WPS Office installation package for macOS.
  2. 2. Open Your Workbooks: Launch WPS Spreadsheets and open your existing .xlsx files directly; all your formulas and threaded comments will be preserved.
  3. 3. Use XLOOKUP Seamlessly: Start using advanced formulas like XLOOKUP immediately without worrying about temporary missing feature bugs.
Fully compatible with Microsoft Excel formats (.xlsx, .xls, .csv).Native support for advanced lookup functions including XLOOKUP and VLOOKUP.Safely handles complex formatting, threaded comments, and large datasets.Lightweight installation optimized for Mac performance and system stability.
microsoft office alternative - wps office

Frequently Asked Questions

Why does XLOOKUP suddenly disappear in Excel for Mac?

This is typically caused by a temporary application glitch, a caching issue, or an incomplete background software update. Restarting the application usually forces Excel to reload its function library and restores XLOOKUP.

Will duplicating a workbook preserve threaded comments?

Yes. Duplicating the file directly in macOS Finder or using the Save As feature creates an exact replica of your workbook, safely preserving all threaded comments, formulas, and formatting.

How can I prevent data loss before installing an Excel update?

Before updating Excel, save your work, create a duplicate copy of your important workbooks using Finder, and ensure macOS Time Machine is actively backing up your system to an external drive.

Does WPS Office support the XLOOKUP function?

Yes, WPS Spreadsheets provides robust support for modern spreadsheet functions, including XLOOKUP, allowing you to seamlessly open, edit, and create complex Excel files for free.