How to Delete Folders and Categories in Outlook Left Pane
Question details
The user wants to remove unused custom folders and categories from the left navigation pane in Microsoft Outlook to declutter their mailbox workspace.

- Product
- Microsoft Outlook
- Device & OS
- not provided
- Scenario
- Organizing the Outlook workspace by removing unnecessary folders and customized categories.
- Observed behavior
- Unwanted custom folders and categories clutter the left navigation pane and need to be permanently removed.
Ensure that the custom folders you are about to delete do not contain any important emails, as deleting a folder will automatically move all of its contents to your Deleted Items or Trash folder.
Deleting Folders and Categories Using Outlook Options
Use the built-in right-click context menu to remove folders and navigate to Outlook's Advanced Settings to delete custom categories.
By default, Microsoft Outlook allows you to manage custom folders directly from the navigation pane, while managing categories requires accessing the main Options menu. Note that you cannot delete default system folders (such as Inbox or Sent Items).
Locate the custom folder you want to remove in the left navigation pane of Outlook. Right-click the folder and select 'Delete Folder' from the drop-down context menu.
If a prompt appears asking you to confirm the action, click 'Yes'. The folder and all the emails stored inside it will be transferred to your Deleted Items folder.
To remove an unwanted category, click on 'File' in the top ribbon and select 'Options' to open the Outlook Options dialog box.
In the Options window, click on 'Advanced' in the left sidebar. Scroll to find the 'Categories' or 'Color Categories' button, click it, select the category you wish to remove from the list, and click 'Delete'.

Looking for a Better Office Suite? Try WPS Office
While Outlook handles your emails, you need a reliable, lightweight suite for your documents, spreadsheets, and presentations. WPS Office is a highly compatible, free alternative to Microsoft Office that meets all your daily productivity needs.
- 1. Download WPS Office: Visit the official WPS Office website and click the download button to get the free installer.
- 2. Install the Suite: Run the downloaded installation file and follow the simple on-screen instructions to set up the software.
- 3. Access Your Files: Launch WPS Office to instantly open, edit, and save your existing Microsoft Office documents without formatting loss.

Frequently Asked Questions
What happens to the emails inside a deleted folder in Outlook?
When you delete a custom folder, all the emails contained within it are moved to the 'Deleted Items' or 'Trash' folder. You can still recover them from there until the deleted items folder is permanently emptied.
Can I delete default Outlook folders like Inbox or Sent Items?
No, Microsoft Outlook does not allow you to delete default system folders such as Inbox, Sent Items, Drafts, or Deleted Items. You can only delete custom folders that you have manually created.
Will deleting a category remove the emails assigned to it?
No, deleting a category only removes the category tag from your master list. The emails that were previously tagged with that category will safely remain in your mailbox.
Why can't I find the Categories option in my Outlook settings?
The Categories feature might be restricted or located under a different menu depending on your email account type. For instance, IMAP accounts sometimes have limited category support compared to Microsoft Exchange accounts, which can hide the 'Color Categories' button.




