Office Settings & Configuration

How to Restore Undo and Redo Buttons to the Office Quick Access Toolbar

Khadija Khan Oct 16, 2026 869 views

Question details

The user needs to recover the Undo and Redo buttons that have disappeared from the Quick Access Toolbar.

How to Restore Undo and Redo Buttons to the Office Quick Access Toolbar

Product: Microsoft Office 365
Device & OS: not provided
Scenario: The user noticed that essential command buttons went missing from the top toolbar interface, likely due to an application update or accidental customization.
Observed behavior: The Undo and Redo shortcut buttons are no longer visible on the Quick Access Toolbar at the top of the Office application window.

Before you start

Verify that your Quick Access Toolbar is not completely hidden by checking the top-left corner of your application window or just below the main ribbon.

Solution 1Recommended

Restore via the Toolbar Dropdown Menu

Use the built-in Quick Access Toolbar customization menu to quickly re-enable standard shortcut buttons.

The fastest way to fix missing commands on the Quick Access Toolbar is to use the quick-customize drop-down arrow located right next to the toolbar.

Locate the Customize Arrow

Look at the very top-left corner of your Office application (or below the ribbon if you moved it) for a small downward-pointing arrow.

Open the Menu

Click the downward arrow to reveal the 'Customize Quick Access Toolbar' drop-down list.

Select Undo and Redo

Click on 'Undo' and 'Redo' in the list to place a checkmark next to them. They will immediately reappear on your toolbar.

Quick Tip: If you don't see the toolbar at all, right-click anywhere on the main ribbon and select 'Show Quick Access Toolbar'.

Solution 2

Restore Using Office Options Settings

If the quick menu is unavailable or the toolbar is completely missing, you can manually restore the buttons through the File Options menu.

Customize Toolbar Easily

Keep Your Undo and Redo Buttons Handy with WPS Office

Customize your workspace effortlessly. WPS Office features a highly intuitive and stable interface where your Quick Access Toolbar is easy to configure, ensuring your favorite tools like Undo and Redo are always one click away.

1. Download and Install: Download WPS Office for free from the official website and install it on your computer.
2. Locate the Quick Access Toolbar: Open any document in WPS Writer, Spreadsheet, or Presentation, and look at the top-left corner of the window.
3. Customize Your Buttons: Click the small drop-down arrow next to the toolbar and check 'Undo' and 'Redo' to keep them permanently pinned to your workspace.

Customizable Quick Access Toolbar for your essential daily commandsHighly compatible with Microsoft Office formats like .docx, .xlsx, and .pptxStable, familiar user interface without unexpected hidden buttonsFree and lightweight office suite for seamless productivity

microsoft office alternative - wps office

Frequently Asked Questions

Why did my Undo and Redo buttons disappear from the toolbar?

Interface updates, particularly in Microsoft 365 Insider builds, or accidental clicks on the customize menu can sometimes hide or reset these buttons on the Quick Access Toolbar.

What are the keyboard shortcuts for Undo and Redo?

If your buttons are temporarily missing, you can always use the default keyboard shortcuts: press Ctrl + Z to Undo and Ctrl + Y to Redo on Windows.

How do I move the Quick Access Toolbar below the ribbon?

Click the customization down-arrow on the Quick Access Toolbar and select 'Show Below the Ribbon' to move it closer to your active document workspace.

Can I add other commands to the Quick Access Toolbar?

Yes, you can add various commands like Quick Print, Save, or even custom macros by opening File > Options > Quick Access Toolbar and adding your preferred tools to the active list.

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