How to Restore Missing Back, Forward, and Save Buttons in Microsoft Word
Question details
The user needs to recover the Quick Access Toolbar buttons (Undo, Redo, and Save) that have disappeared from the top-left corner of Microsoft Word.
- Product
- Microsoft Word
- Device & OS
- not provided
- Scenario
- Customizing or restoring the Microsoft Word user interface
- Observed behavior
- The Back, Forward, and Save buttons are missing from the top ribbon area, even though the commands are still listed as active in the Quick Access Toolbar settings menu.
Verify that your Microsoft Word ribbon is not fully collapsed or running in full-screen reading mode, as this can temporarily hide interface elements like the Quick Access Toolbar.
Enable the 'Show Quick Access Toolbar' Option
Use this method if your commands are already added in the settings but the toolbar itself is hidden from the main interface.
Often, the Quick Access Toolbar commands are correctly configured in the backend settings, but the master toggle to display the toolbar on the screen is turned off. Re-enabling this toggle will instantly restore your missing buttons.
Launch Microsoft Word, click on the 'File' tab in the top-left corner, and select 'Options' located at the bottom of the left-hand menu.
In the Word Options dialog box, click on 'Quick Access Toolbar' in the left pane to view your current toolbar configurations.
Look for the checkbox labeled 'Show Quick Access Toolbar' (usually located below the command lists) and ensure it is ticked.
Click 'OK' to save your changes. The Back, Forward, and Save buttons should now reappear above or below your main ribbon.
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If you are frustrated with complex interface settings in Microsoft Word, consider switching to WPS Office. It offers a clean, highly intuitive, and easily customizable interface with full compatibility for Microsoft formats.
- 1. Download WPS Office: Visit the official WPS website and click the download button to get the free installer.
- 2. Install the Software: Run the installer and follow the simple on-screen instructions to set up WPS Office on your device.
- 3. Access Quick Tools Easily: Launch WPS Writer. You will find the Quick Access Toolbar perfectly positioned at the top left, ready for immediate use and easy customization.

Frequently Asked Questions
How do I move the Quick Access Toolbar below the ribbon?
Right-click anywhere on the Quick Access Toolbar or the Ribbon and select 'Show Below the Ribbon' from the context menu. This places the buttons closer to your document workspace.
Why are my Quick Access Toolbar buttons greyed out?
Buttons like Undo (Back) or Redo (Forward) will appear greyed out if there is no recent action to undo or redo in your current document session. They will become active as soon as you make an edit.
How do I add new commands to the Quick Access Toolbar?
Click the small down-arrow icon at the end of the Quick Access Toolbar and select the common commands you want to add, or choose 'More Commands' to browse and add tools from the full Word command list.
Can I reset the Quick Access Toolbar to its default settings?
Yes, go to File > Options > Quick Access Toolbar, click the 'Customizations' drop-down menu at the bottom right corner of the window, and select 'Reset only Quick Access Toolbar'.




