Fix Clipchamp Screen Recording Not Starting on Windows 11
Question details
The user is unable to start screen recording in Microsoft Clipchamp on Windows 11 and wants to know if the feature is free.

- Product
- Microsoft Clipchamp
- Device & OS
- Windows 11
- Scenario
- Attempting to record the screen using the built-in Microsoft Clipchamp application.
- Observed behavior
- The application remains stuck or busy after clicking the screen-recording button, preventing the recording from starting.
Verify that you have a stable internet connection and ensure that Clipchamp has the necessary permissions to access your camera and microphone in the Windows 11 Privacy settings.
Update Windows 11 and Device Drivers
Outdated graphics, camera, or network drivers are the most common cause for Clipchamp freezing during the screen recording initialization.
Clipchamp relies on your system's display and camera hardware, as well as a stable network connection for processing. Keeping these drivers updated ensures seamless compatibility.
Open Windows Settings by pressing Win + I, navigate to 'Windows Update' on the left panel, and click 'Check for updates'. Install any pending updates and restart your computer.
Right-click the Start button and select 'Device Manager'. Expand the 'Display adapters' and 'Cameras' categories, right-click your respective devices, and select 'Update driver'.
In Device Manager, expand 'Network adapters', right-click your active Wi-Fi or Ethernet connection, and choose 'Update driver'.

Reinstall Clipchamp from the Microsoft Store
Reinstalling the app from the Microsoft Store ensures you have the latest version and fixes any corrupted installation files causing the app to hang.
Check App Permissions for Camera and Microphone
Clipchamp may get stuck on 'busy' if it cannot access your recording hardware due to strict Windows privacy settings.
Record Your Screen Seamlessly with WPS Office
Avoid Clipchamp errors entirely by using the built-in Screen Recorder in WPS Office. It allows you to easily capture your screen, audio, and webcam directly within your presentations without requiring heavy video editing software.
- 1. Launch WPS Office: Download and open WPS Office on your Windows 11 computer.
- 2. Open WPS Presentation: Create a new blank presentation or open an existing slide deck.
- 3. Access the Screen Recorder: Navigate to the 'Insert' or 'Tools' tab on the top ribbon and select 'Screen Recorder'.
- 4. Start Recording: Select your desired recording area, enable system audio or microphone if needed, and click the red 'Record' button to start capturing.

Frequently Asked Questions
Is screen recording free in Clipchamp?
Yes, screen recording is fully available in the free version of Clipchamp. The 'busy' error is not a limitation of the free subscription but rather a technical issue.
Why does Clipchamp stay busy when I click screen recording?
This usually happens due to outdated graphics or camera drivers, missing Windows 11 updates, corrupted app files, or a lack of proper hardware permissions in your system settings.
Can network issues affect Clipchamp's screen recording feature?
Yes. Because Clipchamp relies heavily on cloud processing and constant syncing, an unstable or slow network connection can cause the application to hang or get stuck on a loading screen.
How do I update Clipchamp to the latest version?
You can update Clipchamp by opening the Microsoft Store on Windows 11, clicking on 'Library' in the bottom left corner, and clicking 'Get updates' to install the latest version.




