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Fix Clipchamp Text Position and Alignment Issues
Question details
The user is experiencing an issue where text elements in Clipchamp, particularly Credits Roll and multiple text boxes, do not position or align correctly.
- Product
- Clipchamp
- Device & OS
- not provided
- Scenario
- Adjusting text box locations and text alignments within a video editing project.
- Observed behavior
- Text alignment behaves like text positioning, causing text elements to move unexpectedly across the canvas instead of aligning properly within their boxes.
Before reaching out for support, try isolating the issue by creating a new blank project and testing a single text box to verify if the alignment tools are still malfunctioning.
Report the Alignment Bug to Clipchamp Support
Since this is a known interface bug where alignment acts as positioning, escalating the issue to Microsoft Support with visual evidence is the most effective solution.
In Clipchamp, the text box position is strictly relative to the video canvas, while alignment should only format text (left, center, right) inside that specific box. When alignment starts moving the entire box, it indicates a software glitch that requires intervention from the Clipchamp support team.
Take clear screenshots or a short screen recording of your Clipchamp workspace showing the text box moving unexpectedly when you click the alignment buttons.
Log into your Clipchamp account, open your project, and locate the question mark icon in the interface to open the Help menu.
Select the option to start a chat with support and upload your screenshots explaining that alignment is behaving like positioning.
Alternatively, you can visit the official Microsoft Clipchamp support webpage to submit a formal ticket.
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Frequently Asked Questions
What is the difference between text position and text alignment in Clipchamp?
Position refers to where the entire text box is placed on your video canvas (e.g., top-left, bottom-right). Alignment refers to how the text is justified (left, centered, or right) inside that text box.
Why is my Credits Roll text behaving strangely when I add more text boxes?
Adding multiple text boxes along with dynamic text like Credits Roll can sometimes cause layout conflicts in Clipchamp. Try placing your Credits Roll on a separate timeline track to minimize interference.
Where can I find the Clipchamp support chat?
You can find the support chat by clicking the question mark icon located inside the Clipchamp video editor interface, which opens a direct line to their customer service team.
